2 out of 10 | Dot stayed December 02, 2012
"POOR customer service."
"I gave the front desk feedback - water was either HOT or ICE Cold, TV broken, No internet connection. The guy just smiled and acknowledged without any offer to assist. He did not even ask me what room I was in, and so s I was walking away I said, " aren't you curious what room I am in? at which point he perked up and said oh yes, of course . . . sad"
8 out of 10 | Donna stayed September 11, 2011
"Warm and Friendly"
"Our room had a window but you could only view a rooftop. The food was excellent and the service was excellent as well. Would come back. The personnal were very friendly and helpful. Bathroom area quit small for 2 people."
4 out of 10 | Tad stayed September 06, 2009
"The room did not deserve the price. One bedside lamp was broken. We have stayed better acommodation with half the price."
7 out of 10 | Barbara n. stayed March 26, 2006
"Hotel was overheated, both in the room and the hallways, with no way to turn down the heat. We had to open the window and cool off the room to be able to sleep. The restaurant was not good. We had one meal there and they served cold, greasy food but did not charge us for it when we complained. Being close to the LRT was a plus and the hotel staff were friendly and helpful. The room was clean and we enjoyed the newspaper outside our door each morning. Nice swimming pool and whirlpool. I would stay here again."
8 out of 10 | Sallyanne stayed August 02, 2005
"the only think I didn't like was that the main desk is on floor 3 1/2 and I had to carry my luggage up and down a half flight to get to and from the elevator. Not bad if you don't have much, but I wondered about seniors managing."
8 out of 10 | Verified Guest stayed July 12, 2005
"As we were in Calgary for the Stampede this hotel suited us very well being near to the grounds. C train station was at the end of the car park."
7 out of 10 | Richard stayed June 26, 2005
"When we went to use the iron it left a bit of residue on a shirt, it was obvious that had been used, something got stuck to it and it was never cleaned ........"
7 out of 10 | Micheal stayed June 06, 2005
"Just wanted to point out a few details that needs your attention in order to better your service to future customers. The bathtub had an unpleasant smell and stained. The cover spread on the bed smelled like someone's underarms."
4 out of 10 | Luiza stayed February 13, 2005
"the hotel was noisy, one could hear other guests having sex in their room, one could hear people walking around the hallway, my sleep most certainly was disrupted numerous times during the night; the room was old and dingy; no I would not recommend this hotel to anyone"
8 out of 10 | Dorae stayed December 12, 2003
"the pool was cold and the hot tub wasn't warm enough. the resturant is nice but a little expensive."