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Holiday Inn Calgary-Macleod Trail South

Holiday Inn Calgary-Macleod Trail South is a 3 star hotel in Calgary, Alberta, Canada 4206 Macleod Trail, Calgary, AB, Canada
Estimated Price
$171
CAD
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Guest Reviews
Amenities
Booking Information

Related Sites:

Other Hotels
in Calgary by Holiday Inn
Holiday Inn Express Calgary (5.8 km)
Holiday Inn Calgary Airport (10.6 km)
Holiday Inn Express Hotel & Suites Calgary South (12.5 km)
Holiday Inn Express Hotel & Suites Airport Calgary (15.8 km)

Under 10 minutes by car south of the downtown area, guests liked the location of this hotel

Pros 
  • Free Wi-Fi, free parking
  • Good service from staff, according to guests
  • Clean rooms, according to guests
  • Guests liked the location of this hotel
Cons 
  • Ageing decor, according to guests
  • Some guests felt that rooms were small

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Editor's Analysis
Updated on Jul 13, 2012
Overview
Located about a 5 minute drive from the Chinook Shopping Centre on Macleod Trail South and about a 6 minute drive south of Calgary's downtown area, this hotel is popular with guests who want to stay slightly outside the downtown core, and who have access to a vehicle to facilitate getting around. On-site amenities include an indoor pool and a gym.

Each of the 151 rooms in this hotel include Wi-Fi, a 32 inch flat screen TV, voicemail, a coffeemaker, a hair dryer and an iron and an ironing board. Guests can choose between rooms of various sizes, bed types and configurations, including Standard rooms and Suites. Free parking is available on site, and pets are permitted for a cost of $20/day.

There are restaurants around the hotel within a short driving distance, but guests can opt to dine on site at South Forty2 Restaurant, serving breakfast (6:30am-11:00am), lunch (11:00am-2:00pm) and dinner (5:00pm-9:00pm). South Forty2 Lounge is open daily from 5:00pm-11:00pm.

Guests will need access to a vehicle, but a number of Calgary's attractions are within a short driving distance, including the Stampede Corral, Calgary Tower and the Glenbow Museum (all between a 5-10 minute drive away). The Calgary Zoo is slightly farther, about a 10 minute drive north of the hotel. Guests travelling by air should plan for about a 24 minute drive (20.9km) between the hotel and Calgary International Airport (YYC) (distances and driving time estimates: Google Maps).

Check-in is at 3:00pm, while check-out is at 12:00pm.

Confirmed with a front desk agent: Wi-Fi and parking (call date: July 13, 2012).
The Good
Positive reviews for this hotel, of the guest reviews used for this analysis, mentioned solid customer service and good location.

Staff received top marks from guests here, who used words like "polite", "pleasant" and "helpful" to describe them. Front desk and bar staff were mentioned specifically. One guest wrote in detail about how a staff member accommodated her early check in request.

Location was also a favourable point for a number of guests, who said that shopping and restaurants were easily accessible within a short drive. One guest felt that the drive to the downtown area was reasonable. One guest said that this is a "good hotel if you have a car". A number of guests commented on convenient access to public transit.

A few guests commented on receiving good value for price paid. One guest commented on how much they saved by staying outside of the downtown core. Another guest said "good value for the price".

There were some additional compliments on things like the quality and the price of food in the on-site restaurant.

The Bad
While a number of the reviews used for this analysis were favourable, there were a few items that guest complaints had in common, namely the size of the rooms and ageing decor and linens.

While a number of guests praised the cleanliness of the rooms, a number of guests mentioned that the rooms were very small and difficult to manoeuvre in. 

Although the hotel had recently had some renovations, a few guests noted that there were some items that still looked worn and tired, notably sheets and linens, and some of the decor.

A number of guests had difficulty regulating temperature in their rooms, and found them warm and stuffy.

There were a few peripheral complaints, on things like a lack of selection with gym equipment (particularly weights) and from guests who wished that breakfast was included with the room rate.
Confirmed with a front desk agent: Wi-Fi and parking (call date: July 13, 2012).

TripAdvisor.com guest reviewers ranked this hotel #43 out of 97 Calgary hotels, based on 88 reviews.

Hotels.com guest reviewers rated this hotel 3.9 out of 5, or "good", based on 39 reviews.

Booking.com guest reviewers rated this hotel 8.2 out of 10, or "very good", based on 20 reviews.
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
7.3
Good

#54 out of 81
Guest Rating Explained
Rating: 7.3 / 10 Details

No. of guest reviews: 59
Guest Recommended: Yes
Guest Ranking Explained

Holiday Inn Calgary-Macleod Trail South is #54 out of 81 hotels in Calgary ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Negative
Dot from Edmonton, AB CA rated Holiday Inn Calgary-Macleod Trail South 2 out of 10 on December 02, 2012 Verified Guest Hotel Review

"POOR customer service."
"I gave the front desk feedback - water was either HOT or ICE Cold, TV broken, No internet connection. The guy just smiled and acknowledged without any offer to assist. He did not even ask me what room I was in, and so s I was walking away I said, " aren't you curious what room I am in? at which point he perked up and said oh yes, of course . . . sad"
Hotel review by guest is Positive
Donna from Livingston, MT US rated Holiday Inn Calgary-Macleod Trail South 8 out of 10 on September 11, 2011 Verified Guest Hotel Review

"Warm and Friendly"
"Our room had a window but you could only view a rooftop. The food was excellent and the service was excellent as well. Would come back. The personnal were very friendly and helpful. Bathroom area quit small for 2 people."
Hotel review by guest is Positive
Verified Guest from Medicine Hat, AB CA rated Holiday Inn Calgary-Macleod Trail South 9 out of 10 on August 07, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Simcoe, ON CA rated Holiday Inn Calgary-Macleod Trail South 10 out of 10 on August 22, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Tad from Lethbridge, AB CA rated Holiday Inn Calgary-Macleod Trail South 4 out of 10 on September 06, 2009 Verified Guest Hotel Review

"The room did not deserve the price. One bedside lamp was broken. We have stayed better acommodation with half the price."
Hotel review by guest is Positive
Barbara n. from Nashua, MT US rated Holiday Inn Calgary-Macleod Trail South 7 out of 10 on March 26, 2006 Verified Guest Hotel Review

"Hotel was overheated, both in the room and the hallways, with no way to turn down the heat. We had to open the window and cool off the room to be able to sleep. The restaurant was not good. We had one meal there and they served cold, greasy food but did not charge us for it when we complained. Being close to the LRT was a plus and the hotel staff were friendly and helpful. The room was clean and we enjoyed the newspaper outside our door each morning. Nice swimming pool and whirlpool. I would stay here again."
Hotel review by guest is Positive
Verified Guest from Stony Plain, CA rated Holiday Inn Calgary-Macleod Trail South 7 out of 10 on September 11, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Sallyanne from Kitchener, ON CA rated Holiday Inn Calgary-Macleod Trail South 8 out of 10 on August 02, 2005 Verified Guest Hotel Review

"the only think I didn't like was that the main desk is on floor 3 1/2 and I had to carry my luggage up and down a half flight to get to and from the elevator. Not bad if you don't have much, but I wondered about seniors managing."
Hotel review by guest is Positive
Verified Guest from Perth, GB rated Holiday Inn Calgary-Macleod Trail South 8 out of 10 on July 12, 2005 Verified Guest Hotel Review

"As we were in Calgary for the Stampede this hotel suited us very well being near to the grounds. C train station was at the end of the car park."
Hotel review by guest is Positive
Michael from Port Coquitlam, BC CA rated Holiday Inn Calgary-Macleod Trail South 8 out of 10 on July 04, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Richard from Swithcurrent, SK US rated Holiday Inn Calgary-Macleod Trail South 7 out of 10 on June 26, 2005 Verified Guest Hotel Review

"When we went to use the iron it left a bit of residue on a shirt, it was obvious that had been used, something got stuck to it and it was never cleaned ........"
Hotel review by guest is Positive
Micheal from Winnipeg, MB CA rated Holiday Inn Calgary-Macleod Trail South 7 out of 10 on June 06, 2005 Verified Guest Hotel Review

"Just wanted to point out a few details that needs your attention in order to better your service to future customers. The bathtub had an unpleasant smell and stained. The cover spread on the bed smelled like someone's underarms."
Hotel review by guest is Positive
Matthew from Edmonton, AB CA rated Holiday Inn Calgary-Macleod Trail South 9 out of 10 on February 23, 2005 Verified Guest Hotel Review
Hotel review by guest is Negative
Luiza from Red Deer, AB CA rated Holiday Inn Calgary-Macleod Trail South 4 out of 10 on February 13, 2005 Verified Guest Hotel Review

"the hotel was noisy, one could hear other guests having sex in their room, one could hear people walking around the hallway, my sleep most certainly was disrupted numerous times during the night; the room was old and dingy; no I would not recommend this hotel to anyone"
Hotel review by guest is Positive
Dorae from Lister, BC CA rated Holiday Inn Calgary-Macleod Trail South 8 out of 10 on December 12, 2003 Verified Guest Hotel Review

"the pool was cold and the hot tub wasn't warm enough. the resturant is nice but a little expensive."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Pet Friendly
  • Concierge
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Safe-Deposit Box
  • Security Guard
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Porters
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Bicycle Rental
  • Golf Course (nearby)
  • Photocopier
  • Ceremonies
  • Exhibit Space
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Indoor
  • Executive Floor
  • Ice Machine
  • Vending Machines
  • Family Room
  • Express Check-In/Check-Out
  • Self Laundry

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Other hotel options in Calgary:
More Frequently Booked
7.2 Good
Comfort Inn & Suites South
C$230
Higher Rated By Guests
7.3 Good
Glenmore Inn
C$181
Sometimes Less Expensive
8.7 Very Good
Four Points by Sheraton Calgary Airport
C$170


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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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