OverviewThe Holiday Inn Calgary Airport is located on Mckinnon Drive just to the south of the Trans Canada Highway (16th Avenue NE) in Calgary, Alberta. The property is roughly one 1km to the east of Deerfoot Trail, a major roadway through Calgary that converts to the Queen Elizabeth II Highway north of the city, the connection to Edmonton.
Downtown Calgary is not far from the hotel with the Calgary Stampede grounds and the Saddledome about 7.6kms away. The driving distance to the Calgary International Airport (YYC) terminal itself is approximately 13.7kms and the hotel provides a free airport shuttle service (distances: Google Maps).
The pet friendly property is five stories tall and it has an indoor heated pool, a hot tub, a fitness centre, a restaurant, and a lounge.
There are 168 rooms at the hotel and one suite, all of which are non-smoking. The guest rooms feature a work desk, free Internet, cable television, a phone with voicemail, free local calling, microwave ovens, and mini-fridges. Guests are also served by room service until 11pm.
Check in time at this hotel is 3pm while check out time is noon.
The GoodGuests who stayed at the Holiday Inn Calgary Airport were typically impressed with the hotel. Guests who made positive comments about their stay usually mentioned their rooms, the staff, or the location. Occasionally guests also complimented the value they received for the price paid and the hotel's pool.
Guests who praised their rooms often described them as "clean", "nice", and/or "well decorated". Additionally, the beds generally received strong reviews from many guests who found them comfortable.
The hotel's front desk staff were typically described as being friendly, helpful, and accommodating. The shuttle driver also received compliments for being friendly and for helping people with heavy baggage.
The hotel's location received some mixed reviews but overall more people had something positive to say about it than something negative. Guests who approved of the hotel's location usually mentioned either the proximity to the airport or the proximity to the major highways that run through Calgary.
Guests who commented on their assessment of the rate they paid were frequently satisfied. The free shuttle service and free Internet helped add extra value to the stay for some of these guests.
Lastly, guests who described the pool usually said that it was "nice."
The Bad
Guests compliments outweighed guest complaints for this hotel. However, the guests who expressed concerns in their reviews usually had specific complaints about their rooms, hotel services, or the hotel staff.
For example, while most guests thought well of their guest rooms in terms of cleanliness and bed comfort, many guests said that the rooms were "small." Some guests said that the bathrooms were small in particular.
Some guests criticized the location of the hotel in proximity to the airport, contrary to the opinions of others. The guests who were critical felt that the hotel was too far from YYC.
Many guests also felt that they had been misled about having a free breakfast. These guests usually described a scenario where they had been given a $20 food voucher for a room based on double occupancy but that the voucher had nowhere near enough credit to cover the cost of breakfast for two people.
Some guests did not receive the typical friendly service that many guests who stayed at this property did receive. Occasionally, guests felt that the staff were unfriendly and difficult to approach with concerns.
A peripheral concern for the property mentioned the hot tub which was not hot enough for some guests.
TripAdvisor.com ranked the hotel 31st of 96 hotels and had 113 reviews.
Priceline.com guest ratings averaged to 7.3 points out of 10 and the hotel ranked 21st of 78 Calgary properties.
Hotels.com guest ratings averaged to 4.1 points out of 5 and 89% recommended the property.
Booking.com guest ratings averaged to 8.8 points out of 10 and the site had 27 reviews.
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Analyzed by Shane L.
With ample personal travel experience and years of professional hotel work experience, Shane is prepared and determined to help travelers find what they want when booking Canadian hotels.
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