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Hampton Inn & Suites By Hilton Calgary-University Northwest

Hampton Inn & Suites By Hilton Calgary-University Northwest is a 4 star hotel in Calgary, Alberta, Canada 2231 Banff Trail North West, Calgary, AB, Canada
Estimated Price
$189
CAD
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Guest Reviews
Amenities
Booking Information

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Other Hotels
in Calgary by Hampton
Hampton Inn & Suites by Hilton Calgary-Airport (12.8 km)

Guests enjoyed the water slide and free hot breakfast at this Northwest hotel

Pros
  • Free Wi-Fi, free parking, free hot breakfast
  • Conveniently located near the C-Train, McMahon Stadium and the University of Calgary
  • Indoor pool
Cons
  • A few guests felt that the room rate was high
  • Some guests were bothered by noise from neighbouring guests

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Editor's Analysis
Updated on Aug 16, 2012
Overview
Located in Calgary's northwest quadrant, this hotel is popular with guests who want to be close to McMahon Stadium (7-minute walk) and to the University of Calgary (8-minute drive). This hotel is also frequently used by patients of the Foothills Hospital and their families (a 4-minute drive away). 

Of the 96 rooms at this hotel, guests can choose between standard rooms, king rooms or suites. All rooms include free Wi-Fi, a fridge, a microwave, a hair dryer, a coffeemaker, a DVD player and an iron and ironing board. Suites have a separate bedroom and a full kitchen including a stove, a full-size fridge and a dishwasher. Pets are not permitted at this hotel.

On-site amenities include a gym, a heated indoor pool, a hot tub and a water slide. There is no restaurant on site, but there are a number of eating establishments surrounding the hotel, most within a 10- to 15-minute walk. Guests are offered a complimentary hot breakfast buffet daily. Free parking is available on site.

The Calgary Zoo is the nearest major attraction, about a 13-minute drive away. Downtown Calgary attractions (including the Stampede Corral, the Calgary Tower and the Glenbow Museum), as well as the business district, are about a 10-minute drive away. The C-Train, which gives travellers easy access to the downtown area, is a 4-minute walk from the hotel. For air travellers, this hotel is about a 21-minute drive (17 km) from Calgary International Airport (YYC). (Distances and driving time estimates: Google Maps.)

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: August 10, 2012).
The Good
Guests had a number of positive comments to make about this hotel, and were particularly enthusiastic about the location and the breakfast.

The hotel's location was highly rated by many guests. Easy access to the C-Train made getting downtown easier for several guests. A number of guests mentioned that there were a number of restaurants within walking distance. Guests also found the hotel's proximity to McMahon Stadium (7-minute walk) and the University of Calgary (8-minute drive) convenient.

There were a number of comments from guests who enjoyed the quality and the selection offered at the hot breakfast. One guest said that there was "something for everyone". A number of guests said that the breakfast exceeded their expectations.

For a number of guests, the pool area was the highlight of their stay. A number mentioned the water slide and the hot tub in particular.

Rooms were spacious and clean, according to a number of guests, who found the rooms to be well configured and comfortable.

There were additional comments about the high level of customer service delivered by staff at this hotel.

The Bad
The reviews used for this analysis were overwhelmingly positive and guest complaints were few and far between. Of the few complaints, there were a few commonalities around high room rates and noise disturbance.

For some guests, price point was a sore spot, and they felt that the price charged for the rooms was too high.

A few guests had issues with noise coming from neighbours next door and/or above.

There were some additional comments about the underground parking. Some guests felt that the underground parking was small and difficult to clear for those with larger vehicles.
TripAdvisor.com guest reviewers ranked this hotel #33 out of 97 Calgary hotels, based on 107 reviews.

Expedia.ca guest reviewers rated this hotel 4.5 out of 5, based on 16 reviews. 100% of reviewers would recommend this hotel.

Hotels.com guest reviewers rated this hotel 4.5 out of 5, or "excellent", based on 34 reviews.

Confirmed with a front desk agent: Wi-Fi, parking, breakfast (call date: August 10, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
7.4
Good
Guest Rating Explained
Rating: 7.4 / 10 Details

No. of guest reviews: 665
Guest Recommended: Yes
Guest Ranking Explained

Hampton Inn & Suites By Hilton Calgary-University Northwest is #50 out of 81 hotels in Calgary ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Lisa from Osler, SK CA rated Hampton Inn & Suites By Hilton Calgary-University Northwest 10 out of 10 on December 28, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Trail, BC CA rated Hampton Inn & Suites By Hilton Calgary-University Northwest 8 out of 10 on October 02, 2011 Verified Guest Hotel Review
Hotel review by guest is Negative
Verified Guest from Brooks, AB CA rated Hampton Inn & Suites By Hilton Calgary-University Northwest 4 out of 10 on May 21, 2010 Verified Guest Hotel Review

"Bad Experience, but Mgr backs up 100% satisfaction guarantee"
"I stay at this chain, because my experience with this hotel have VERY comfortable beds and are clean. In error, I made a reservation on line at the wrong Calgary location. Because it was after 5pm, they would not accommodate the change of location. We stayed at the NW location as I did not want to pay for two hotel rooms and it was my error. The coverlet on the duvet did not look clean, so I removed it. We were assured it was clean, but it looked grayed and old and should have been replaced if it could look clean. When I went to use the bath soap, the paper was water stained and dirty looking. Upon opening the wrapper, the brown-streaked soap was revealed. As a positive note, in the morning after I brought our concerns to the manager, he backed their 100% satisfaction guaranteed or your stay is free. Even with the no charge for our stay, we would not stay at this location again, as I feel the cleaning standards may not be up to the other Calgary location Hampton Inn standards."
Show older reviews
Hotel review by guest is Positive
Verified Guest rated Hampton Inn & Suites By Hilton Calgary-University Northwest 8 out of 10 on September 27, 2009 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Hampton Inn & Suites By Hilton Calgary-University Northwest 9 out of 10 on September 09, 2005 Verified Guest Hotel Review
Hotel review by guest is Positive
Marshall from Lacrosse, WI US rated Hampton Inn & Suites By Hilton Calgary-University Northwest 10 out of 10 on August 22, 2005 Verified Guest Hotel Review

"We loved the access to the C-Train, the waterslide and the great breakfast."
Hotel review by guest is Positive
Mel from Saskatoon, SK CA rated Hampton Inn & Suites By Hilton Calgary-University Northwest 9 out of 10 on July 24, 2005 Verified Guest Hotel Review

"On the down side (how minor), was surprised that you don't carry both Calgary newspapers. Our room was a suite and was first class. Your continental breakfast, personally, was the best that we have ever encountered in our travels, which have been considerable this summer. Thank you for a lovely stay...and the Stamps absolutely eviserated the Riders to boot!!"
Hotel review by guest is Positive
Valerie from Edmonton, AB CA rated Hampton Inn & Suites By Hilton Calgary-University Northwest 8 out of 10 on February 10, 2005 Verified Guest Hotel Review

"Everything was well thought out ie, microwave for popcorn etc, BUT, men-when did you last shave without a mirror? Have you any idea how frustrating it is to shampoo your hair, use the thoughtfully provided hair dryer and not have a mirror to be able to see the back of your head/ hair?? Rather intimidating to go to a meeting and not be confident as to your appearance!! Any chance of being the first in the hotel chain and having mirrors installed on the bathroom door?"
Hotel review by guest is Positive
Sabrina from Montreal, CA rated Hampton Inn & Suites By Hilton Calgary-University Northwest 9 out of 10 on November 13, 2003 Verified Guest Hotel Review


Amenities

  • Business Center
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Disabled Access
  • Elevator / Lift
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • DVD Player
  • Laundry service
  • Photocopier
  • Disabled Accessible Rooms
  • En suite
  • Private Bathroom
  • Private Toilet
  • Luggage Storage
  • Express Check-In/Check-Out

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7.4
Good

#50 out of 81 hotels in Calgary city based on 665 guest reviews

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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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