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7.3
Good
#25 out of 69
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Guest Rating Explained
Rating: 7.3 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.3 |
| Cleanliness: |
8.1 |
| Location: |
7.7 |
| Comfort: |
8.0 |
| Service: |
7.9 |
| Value: |
7.8 |
Details
No. of guest reviews: 9
Guest Recommended: Yes
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Popularity Ranking Explained
Hampton Inn & Suites By Hilton Calgary- University Northwest is #25 out of 69 hotels in Calgary ranked by guests.
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"Bad Experience, but Mgr backs up 100% satisfaction guarantee"
"I stay at this chain, because my experience with this hotel have VERY comfortable beds and are clean. In error, I made a reservation on line at the wrong Calgary location. Because it was after 5pm, they would not accommodate the change of location. We stayed at the NW location as I did not want to pay for two hotel rooms and it was my error. The coverlet on the duvet did not look clean, so I removed it. We were assured it was clean, but it looked grayed and old and should have been replaced if it could look clean. When I went to use the bath soap, the paper was water stained and dirty looking. Upon opening the wrapper, the brown-streaked soap was revealed. As a positive note, in the morning after I brought our concerns to the manager, he backed their 100% satisfaction guaranteed or your stay is free. Even with the no charge for our stay, we would not stay at this location again, as I feel the cleaning standards may not be up to the other Calgary location Hampton Inn standards."
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"We loved the access to the C-Train, the waterslide and the great breakfast."
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"On the down side (how minor), was surprised that you don't carry both Calgary newspapers. Our room was a suite and was first class. Your continental breakfast, personally, was the best that we have ever encountered in our travels, which have been considerable this summer. Thank you for a lovely stay...and the Stamps absolutely eviserated the Riders to boot!!"
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"Everything was well thought out ie, microwave for popcorn etc, BUT, men-when did you last shave without a mirror? Have you any idea how frustrating it is to shampoo your hair, use the thoughtfully provided hair dryer and not have a mirror to be able to see the back of your head/ hair?? Rather intimidating to go to a meeting and not be confident as to your appearance!! Any chance of being the first in the hotel chain and having mirrors installed on the bathroom door?"
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Amenities
- Business center
- Fitness center
- Free parking
- Golf
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- High-speed internet
- Hot Tub/Jacuzzi
- Interior Corridor
- Meeting rooms
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- Swimming pool
- Wheelchair accessible
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