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Good value southeast Calgary hotel with indoor pool, waterslide and well-liked dining
- Free amenities: Wi-Fi, parking, newspapers
- Rooms clean, spacious and comfortable said guests
- Location was handy to main roads and the Chinook Centre mall
- Wi-Fi was rated as good overall by reviewers
- Good value according to several guests for the rooms
- Staff were accommodating and very friendly said guests
- Pool and hot tub clean and well maintained said guests
- Guests were fond of the on-site dining
- Several guests felt the hotel was somewhat dated
- Fitness room was small said guests
- A few found beds uncomfortably hard
- Location a little out of the way for some guests
This hotel is an Editor's Pick for...
Updated Jul 5, 2016
This newly renovated hotel is located on a major east-west artery, about 17 minutes' drive from the city centre. The bus stop to downtown is a 7-minute walk away and the trip will take 40 minutes.more
The smoke-free hotel offers 169 rooms over 8 floors. All rooms include free Wi-Fi, a 32" flat screen TV with cable, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer and climate control.
Rooms are furnished with 1 or 2 queen beds or 1 king bed. Room extras include a sofabed, a separate bedroom, 2 TVs, a living room, a dining table for 6, and a double jacuzzi.
Free parking is available on site for cars and oversize vehicles. Pets (2 per room) are welcome for $15 per room per night.
On site, the Carving Board Cafe offers breakfast, lunch and dinner daily. Garden Court Buffet offers a weekday lunch buffet, a weekend dinner buffet and Sunday Brunch. Elbow Room Lounge offers a place to relax with a drink, watch sports and enjoy appetizers. It's open daily for lunch and dinner. Room service is also available. Off site, guests will find restaurants within a 3-minute walk.
Hotel amenities include an indoor pool, a waterslide, a hot tub, a fitness centre, a 24-hour business centre, dry cleaning, luggage storage, safety deposit boxes, an ATM, elevators, 24-hour front desk, free newspapers and meeting rooms.
The Chinook Centre offers shopping and restaurants a 6-minute drive from the hotel. Heritage Park Historical Village is a 12-minute drive away. Calgary Zoo is 12 minutes away by car. The Stampede Corral is a 15-minute drive or 38-minute bus ride away. Calgary International Airport (YYC) is a 19-minute drive without traffic. (All travel times: Google Maps)
Confirmed with the front desk on July 5, 2016: pet fees are charged per room, wired Internet is possible in the tower rooms
Recent guests enjoyed their stay at this hotel and some felt it exceeded their expectations. While the exterior remains older looking, guests said the interior has been nicely renovated and the rooms are well priced.more
Guests liked the rooms. They were in good condition, clean, quiet and large. Some guests found the beds quite comfortable.
Some found the location convenient. It was close main roads with easy access to Stoney Trail East, Deer Foot Trail and MacLeod Trail, the Chinook Centre mall and a variety of restaurants.
On site dining was enjoyed. Guests said the food was very good and reasonably priced. They mentioned enjoying the roast beef dinner and big western breakfast.
Guests found the courtyard area with greenery relaxing.
The pool, hot tub and waterslide were well maintained and guests found them enjoyable.
The staff were well liked. They were described as extremely friendly and hard working with fast and pleasant check ins. One recent guest wrote, "Staff did everything to make us comfortable."
Guests were often impressed with the value supplied by this hotel.
There were some nitpicks and negative feedback found online.
Some found the fitness room on the small side and said you could not fit more than two people in it at once. Once in a while guests found it in need of fresh towels and a water cooler.
Some guests said the hotel was dated (although clean and comfortable).
Recent room complaints were: room not that modern, no USB docks, no tea kettle in the room (these are available from the front desk), no microwave (these area also available upon request), no pen or paper in the room, only plastic and foam cups in the room, no free bottled water in the room, uncomfortable bed, inefficient AC unit, noisy heater and a mini-fridge froze one guest's food.
Some found the location a little far to downtown, and somewhat industrial with nothing much to do in the area.
SourcesTripAdvisor.com guest reviewers ranked this hotel #46 out of 110 Calgary hotels, based on 406 reviews.
Booking.com guest reviewers rated this hotel 7.9 out of 10, based on 352 reviews.
Expedia.ca guest reviewers rated this hotel 3.8 out of 5, based on 833 reviews.