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Good value south Calgary hotel with jacuzzi suites, indoor pool, waterslide, free breakfast

Pros
  • Free amenities: Wi-Fi, parking, hot & cold breakfast, local calls, coffee in lobby
  • Several guests enjoyed the location's proximity to downtown, shopping and restaurants
  • Many guests said the staff were very good
  • Many guests enjoyed the free breakfast with hot choices
  • Many guests liked their clean rooms with comfy beds
Cons
  • A few guests complained about a $2 safe charge that was added to the bill
  • Some guests thought the fitness room was too small
  • A couple of guests complained about noisy AC units
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Feb 15, 2015
Overview
Located approximately a 2-minute drive from the Chinook Shopping Centre on Macleod Trail South West, this hotel is popular with guests looking for good value with added free amenities of Wi-Fi, parking and a hot breakfast. On-site amenities include an indoor pool, a waterslide, a small gym, a hot tub and a guest laundry.

In all 93 rooms at this hotel, there is Wi-Fi, a mini-fridge, microwave, voicemail, an iron and an ironing board, a hair dryer and a coffeemaker. Guests can choose from Standard rooms, or from more spacious Suites, some of which have a jacuzzi and a microwave. Free parking is available on site and pets are not permitted at this hotel.

There is no on-site restaurant, but guests are offered a complimentary hot breakfast daily from 6:30am-9:30am in the breakfast room. There are a few restaurants within a 3-minute walk of the hotel including Marquee Beer Market and Pho Chu and Mr. Sub.

Guests may prefer to have a vehicle to get around from this hotel, as many of Calgary's attractions are reachable within a short drive, but the bus stop is only a 2-minute walk away and provides access to downtown from this location in 14 minutes.

The downtown Calgary area (which is where the Calgary Tower, the Stampede Corral and the Glenbow Musuem are located), is about a 10-minute drive away. The Calgary Zoo is slightly farther, about a 12-minute drive north of the hotel. Guests travelling by air should expect about a 23 minute drive (26.2km) to Calgary International Airport (YYC) (distances and driving time estimates: Google Maps).

Confirmed with a front desk agent: free Wi-Fi, parking and hot breakfast, lobby coffee, pet policy (call date: September 11, 2014).
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The Good
For guests that had a pleasant stay at this hotel, much of it could be attributed to the hotel's location, a good breakfast and good customer service.

The location was liked by a number of guests, who said that the area that the hotel was in was quiet. Additionally, a number of guests commented on the convenience of the location, because of proximity to major arteries to travel through the city and because of the close proximity to shops and restaurants. 

Guests enjoyed the breakfast provided at this hotel. Some guests commented on the quality and the selection of the food offered, and on the effort that staff took to make sure that hot food was hot, and that the breakfast was well stocked. 

Staff received top marks from guests at this hotel and phrases like "willing to help" were reflective of guest impression. Guests specifically mentioned front desk and housekeeping staff.

Guests were impressed with the cleanliness at this hotel, and frequently used words like "clean and comfortable" to describe their accommodations. Many guests also said the beds were very comfortable.

There were a number of comments from guests who felt that they had received good value for the price paid.

Guests who enjoyed using the pool and the waterslide, found them very clean and well maintained.
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The Bad
Although many of the reviews, of those used for this analysis, were favourable, there were a few common points among complaints.

A few guests were levied with extra charges, which they objected to, specifically a $2.00 charge for the in-room safe. This charge is applied even if the safe is not used, according to guests.

There were a couple of additional comments on A/C units being noisy, and the fitness room being rather small.

A few guests were disturbed to be asked for photo ID and a credit card and if not produced were denied entry to the hotel, even if the booking had been prepaid online, but this is standard practice for the industry.
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Show Sources
Sources
Hotels.com guest reviewers rated this hotel 3.8 out of 5, or "good", based on 69 reviews.

TripAdvisor.com guest reviewers ranked this hotel #58 out of 97 Calgary hotels, based on 44 reviews.

Priceline.com guest reviewers rated this hotel 6.9 out of 10, based on 8 reviews.

Confirmed with a front desk agent: free Wi-Fi, parking and hot breakfast, lobby coffee, pet policy (call date: September 11, 2014).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.3
Good
#
60 / out of 81
hotels in Calgary

Rated 7.3/10 based on 1809 reviews

Ranked #60 out of 81 hotels in Calgary

1809
Map Marker Comfort Inn & Suites South
4611 Macleod Trail South West, Calgary, AB