Centro MotelCentro MotelCentro MotelCentro MotelCentro MotelCentro MotelCentro MotelCentro MotelCentro MotelCentro Motel

Guests praised staff and the modern decor at this boutique motel

Pros
  • Free Wi-Fi, free parking, free continental breakfast
  • Exceptional service from staff, according to guests
  • Guests liked the modern decor
  • Guests liked the easy access to the Trans-Canada Highway
Cons
  • Small rooms, according to some guests
  • Guests were disturbed by street noise and by noise from other guests
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Editor's Analysis
Updated Aug 27, 2012
Overview
Located right on 16th Avenue NW (which is also known as Hwy 1 or the Trans-Canada Hwy), this boutique motel-style hotel is about a 12-minute walk from Shouldice Park (an athletic facility and green space park). This hotel is popular with guests who want to be close to the Foothills Hospital (3-minute drive) and with travellers who are using Calgary as a home base while exploring nearby Banff (just under a 1.5-hour drive from the hotel) and the Rocky Mountains.

All of the 30 rooms at this hotel have free Wi-Fi, bathrobes, down duvets, a 27" flat-screen TV, a mini-fridge, a hair dryer, a coffeemaker and an iron and ironing board. Guests can choose between double, queen or king beds. Pets are permitted at this hotel for $35/stay. Parking is free.

There is no restaurant on site, but guests are offered a complimentary breakfast daily. There are restaurants in the immediate area, less than 5-minute walk away.

Attractions in the north part of Calgary include the Calgary Zoo (about a 14-minute drive away) and Calaway Park (an amusement park, 11-minute drive away). The downtown area (where the Stampede Corral, the Calgary Tower and the business district are located) is about a 13-minute drive away. Guests travelling by air should plan for about a 24-minute drive to travel the 20 km between the hotel and Calgary International Airport (YYC). (All distances and driving time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: August 27, 2012).
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The Good
Most of the reviews used for this analysis were full of praise for this hotel. There were a number of comments from guests who appreciated the boutique appearance of the rooms and on the exceptional service from staff.

Many guests commented on the cleanliness of the rooms and on the crisp, modern decor. One guest really liked the colours and felt that the hotel had a spa-like quality reflected in the decor.

Guests commented often on the quality of the service received from the staff. Several guests named staff members by name and specifically mentioned how staff were flexible and went the extra mile to meet guest requests. Front desk and housekeeping staff were mentioned specifically.

Guests liked the location of this hotel in the northwest part of town and appreciated its proximity to the highway, which was particularly useful for guests who were using Calgary as a home base while exploring the Rockies (which are northwest of the city.)

There were some additional comments from guests who appreciated the quality and the selection of the food offered at the continental breakfast.
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The Bad
While the bulk of reviews used for this analysis were favourable, guests commonly complained about a couple of points, mostly centring on noise disturbance.

Given this hotel's location on a major highway, a number of guests complained of noise disturbance from traffic. Some other guests complained that they were bothered from noise in their rooms from rattling air conditioning units. Guests also complained about being disturbed by noise from guests in neighbouring rooms.

A few guests had issues with the configuration of the rooms and found it awkward getting around in them or storing their belongings. A few guests felt that the rooms were small and that lighting was not conveniently placed.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #41 out of 97 Calgary hotels, based on 55 reviews.

Hotels.com guest reviewers rated this hotel 3.7 out of 5, or "good", based on 8 reviews.

Booking.com guest reviewers rated this hotel 8 out of 10, or "very good", based on 98 reviews.

Confirmed with a front desk agent: Wi-Fi, parking and breakfast (call date: August 27, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
7.5
Good

Rated 7.5/10 based on 277 reviews

Ranked #49 out of 1 hotels in Calgary

Map Marker Centro Motel
4540 16 Avenue Nw, Calgary, AB