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Carriage House Inn Calgary

Carriage House Inn Calgary is a 3 star hotel in Calgary, Alberta, Canada 9030 Macleod Trail South, Calgary, AB, Canada
Estimated Price
$164
CAD
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Guest Reviews
Amenities
Booking Information

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Clean and comfortable hotel, near C-Train and Chinook Centre, with good dining

Pros
  • Free Wi-Fi, free parking, free local calls
  • Conveniently located close to the C-Train and Chinook Centre, according to guests
  • Guests said they enjoyed meals at a reasonable cost on site
  • Many guests enjoyed comfy beds
  • Staff were very well liked at this hotel and commended for being friendly
Cons
  • Some guests said they had small rooms
  • A few guests found rooms near to the elevators noisy

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Editor's Analysis
Updated on Jul 30, 2014
Overview
This hotel is located about a 13-minute drive south of downtown Calgary on Macleod Trail South (one of Calgary's major north-south arteries) and about a 5-minute drive from the Chinook Centre (one of Calgary's biggest shopping malls). This hotel is popular with guests who have access to a vehicle and don't mind driving to access shops, restaurants and attractions.

The hotel has 157 rooms and suites. Standard rooms offer either two double or two queen beds, king bed rooms offer a separate seating area. Six suites are available as well, some of which have a jetted tub. All rooms include free Wi-Fi, free local calls, a flat-screen TV, a fridge, a hair dryer and an iron and ironing board. Pets are welcome for a cost of $20/night and the hotel offers a pet program called "Pet-Luv Inn Program," which includes a pet-friendly park guide to the city and a pet room service menu.

There are a variety of dining options on site at this hotel, including THÊ Restaurant (open daily for breakfast, lunch and dinner), Ninety Thirty Dining Lounge (open daily for lunch and dinner) and Peanuts Sports Pub (open daily for lunch, dinner and drinks). There is also a bakery on site offering baked goods, and a lounge for guests to unwind at with a drink. On-site amenities include a 24-hour business centre, a 24-hour fitness centre, an year-round heated outdoor pool, sun deck, outdoor hot tub and steam room. Free on-site parking is available as well. The hotel offers in-room spa and massage services.

The hotel is less than a 15-minute drive to a cluster of attractions in the downtown area, including the Stampede Corral and the Calgary Tower. There is a C-Train stop (which gives travellers easy access to downtown) located a 2-minute walk from the hotel. Heritage Park Historical Village (about a 7-minute drive) and Fort Calgary (about a 13-minute drive) are both north of the hotel. Guests travelling by air should budget about 23 minutes to travel the 26 km between the hotel and Calgary International Airport (YYC). (Distances and driving time estimates: Google Maps)

Confirmed with a front desk agent: free Wi-Fi and parking (call date: August 15, 2012).
The Good
Among the reviews used for this analysis, guests praised a number of things at this hotel, including excellent customer service and the hotel's convenient location.

Staff received top marks from reviewers, who felt that they had received consistently warm and friendly service throughout their stay. Staff in various areas of the hotel were mentioned, including front desk staff, restaurant staff and housekeeping staff.

Location was a top feature for a number of guests, many of whom appreciated the hotel's proximity to the Chinook Centre (5-minute drive) and to a C-Train stop (2-minute walk). 

Several guests felt that the rooms and the common areas were very clean and that although this was an older hotel, it was well maintained.

There was also praise for the quality of the food available in the on-site restaurants and through room service, along with reasonable prices.

There were many comments about comfy beds. Guests also liked the hotel's pet-friendly program.

The Bad
While there were a number of positive comments made about this hotel, guests did have a few complaints in common, mostly about the size of the rooms.

A few guests felt that the rooms were small with small bathrooms. Some guests wished they'd had a bathtub in their bathroom.

A few guests complained about being near to noisy elevators.
Booking.com guest reviewers rated this hotel 8 out of 10, or "very good", based on 60 reviews.

TripAdvisor.com guest reviewers ranked this hotel #51 out of 97 Calgary hotels, based on 67 reviews.

Hotels.com guest reviewers rated this hotel 4.1 out of 5, or "excellent", based on 95 reviews.

Confirmed with a front desk agent: Wi-Fi and parking (call date: August 15, 2012).

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.


Guest Reviews
7.8
Good
Guest Rating Explained
Rating: 7.8 / 10 Details

No. of guest reviews: 60
Guest Recommended: Yes
Guest Ranking Explained

Carriage House Inn Calgary is #40 out of 81 hotels in Calgary ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Verified Guest from Medicine Hat, AB CA rated Carriage House Inn Calgary 10 out of 10 on October 16, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Mariam h from Adminton, AB CA rated Carriage House Inn Calgary 9 out of 10 on July 20, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Ed from Edmonton, AB CA rated Carriage House Inn Calgary 9 out of 10 on June 05, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Medicine Hat, AB CA rated Carriage House Inn Calgary 8 out of 10 on January 16, 2011 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Positive
Susan from Toronto, CA rated Carriage House Inn Calgary 7 out of 10 on July 16, 2004 Verified Guest Hotel Review

"Required expensive taxi rides to and from airport and museum."


Amenities

  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Airport shuttle
  • Concierge
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • News Stand
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Secretarial Service
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Shops
  • Golf Course (nearby)
  • Water Activities
  • Fishing
  • Photocopier
  • Ballroom
  • Ceremonies
  • Exhibit Space
  • Jacuzzi
  • Massage
  • Steam Bath
  • Internet Connection (wireless)
  • Bathrobes
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Pool Outdoor
  • Games Available
  • Pub
  • Packed Lunches
  • Luggage Storage
  • Souvenirs/Gift Shop
  • Express Check-In/Check-Out
  • Self Laundry

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7.8
Good

#40 out of 81 hotels in Calgary city based on 60 guest reviews

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8.2 Very Good
Delta Calgary South
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Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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