OverviewThis hotel is located about a 13-minute drive south of downtown Calgary on Macleod Trail South (one of Calgary's major north-south arteries) and about a 5-minute drive from the Chinook Centre (one of Calgary's biggest shopping malls). This hotel is popular with guests who have access to a vehicle and don't mind driving to access shops, restaurants and attractions.
The hotel has 157 rooms and suites. Standard rooms offer either two double or two queen beds, king bed rooms offer a separate seating area. Six suites are available as well, some of which have a jetted tub. All rooms include free Wi-Fi, a flat-screen TV, a fridge, a hair dryer and an iron and ironing board. Pets are welcome for a cost of $20/night and the hotel offers a pet program called "Pet-Luv Inn Program," which includes a pet-friendly park guide to the city and a pet room service menu.
There are a variety of dining options on site at this hotel, including THÊ Restaurant (open daily for breakfast, lunch and dinner), Ninety Thirty Dining Lounge (open daily for lunch and dinner) and Peanuts Sports Bar (open daily for lunch, dinner and drinks). There is also a bakery on site offering baked goods, and a lounge for guests to unwind at with a drink. On-site amenities include a gym and an outdoor pool (open seasonally). Free on-site parking is available as well.
The hotel is less than a 15-minute drive to a cluster of attractions in the downtown area, including the Stampede Corral and the Calgary Tower. There is a C-Train stop (which gives travellers easy access to downtown) located a 2-minute walk from the hotel. Heritage Park Historical Village (about a 7-minute drive) and Fort Calgary (about a 13-minute drive) are both north of the hotel. Guests travelling by air should budget about 23 minutes to travel the 26 km between the hotel and Calgary International Airport (YYC). (Distances and driving time estimates: Google Maps)
Confirmed with a front desk agent: free Wi-Fi and parking (call date: August 15, 2012).
The GoodAmong the reviews used for this analysis, guests praised a number of things at this hotel, including excellent customer service and the hotel's convenient location.
Staff received top marks from reviewers, who felt that they had received consistently warm and friendly service throughout their stay. Staff in various areas of the hotel were mentioned, including front desk staff, restaurant staff and housekeeping staff.
Location was a top feature for a number of guests, many of whom appreciated the hotel's proximity to the Chinook Centre (5-minute drive) and to a C-Train stop (2-minute walk).
Several guests felt that the rooms and the common areas were very clean and that although this was an older hotel, it was well maintained.
There was also some praise for the quality of the food available in the on-site restaurants and through room service.
There were some additional comments about comfy beds. Guests also liked the hotel's pet-friendly program.
The Bad
While there were a number of positive comments made about this hotel, guests did have a few complaints in common, mostly about the size of the rooms and on aging decor.
Several guests felt that the rooms were small, cramped and awkwardly configured. Some guests felt that the bathrooms were small, and there was particular mention of small bathroom vanities. Some guests wished they'd had a bathtub in their bathroom.
Decor was aging at this hotel and in need of updating, according to a number of guests. Furniture, carpets, linens and wallpaper were mentioned specifically.
Booking.com guest reviewers rated this hotel 8 out of 10, or "very good", based on 60 reviews.
TripAdvisor.com guest reviewers ranked this hotel #51 out of 97 Calgary hotels, based on 67 reviews.
Hotels.com guest reviewers rated this hotel 4.1 out of 5, or "excellent", based on 95 reviews.
Confirmed with a front desk agent: Wi-Fi and parking (call date: August 15, 2012).
