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Friendly south Calgary hotel with all-year outdoor pool, popular sports pub, jacuzzi suites

  • Free amenities: Wi-Fi, parking, local calls, (breakfast with some rates)
  • Guests found clean rooms with comfortable beds
  • Staff were very well liked at this hotel and commended for being friendly
  • Guests said they enjoyed meals at a reasonable cost on site
  • Wi-Fi received good scores from guests overall in reviews
  • Convenient location to public transit, restaurants, shopping, Chinook Centre and Heritage Park
  • Some guests said they had small rooms
  • A few guests found rooms near to the elevators noisy
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Free Wi-Fi
Free Parking
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Editor's Analysis
Updated Oct 22, 2015
This hotel with popular Sports Bar and good public transit access, is located on a main north/south artery, surrounded by restaurants and small shopping centres. Downtown is a 20-minute drive and the larger Chinook Centre mall is a 6-minute drive away. It's a guest favourite for its year-round outdoor pool, its on-site dining and for accessing Heritage Park and the Chinook Centre.

The hotel has 157 smoke-free guest rooms. Common room amenities include free Wi-Fi, free local calls, a flat screen TV with cable, a coffeemaker, a mini-fridge, a desk, an iron and ironing board, a hair dryer, bathrobes and climate control. Rooms are furnished with 2 double beds, 1 or 2 queen beds or 1 king bed. Room extras include a modem, a sofabed, a deep soaker bathtub, a mountain or city view, a separate bedroom and living area with sofa, a dining table, lounge chairs, a microwave, a chromotherapy jetted tub for one person and a two-person jacuzzi.

Free parking is available on site. Pets are welcome for a cost of $20 per day, and the hotel offers a pet program called "Pet-Luv Inn Program," which includes a pet-friendly park guide to the city and a pet room service menu.

A free hot breakfast buffet is included with some rates.

THÊ Restaurant offers home-style dining daily for breakfast, Sunday Brunch, lunch and dinner. Ninety Thirty Dining Lounge offers fine dining and is open for dinner, and Peanuts Public House sports bar is open daily for lunch, dinner and drinks. There is also a bakery on site offering baked goods, and Dudley's Lounge has VLTs  on site and is open from 10 am. The hotel provides room service.

Hotel amenities include a 24-hour business centre, a 24-hour fitness centre, a year-round heated outdoor pool, sun deck, outdoor hot tub, a steam room, a sauna, in-room massage and spa services, dry cleaning, free newspapers and meeting rooms.

The hotel is a 19-minute drive to a cluster of attractions in the downtown area, including the Stampede Corral and the Calgary Tower. The C-Train offers light rail public transit a 13-minute walk (or short bus ride) from the hotel and travel to downtown will take about 34 minutes. Heritage Park Historical Village can be accessed by bus in 30 minutes and by car in 9 minutes. Fort Calgary National Historic Site is an 18-minute drive from the hotel. The Calgary International Airport (YYC) is at least a 24-minute drive away. (Travel time estimates: Google Maps)

Confirmed with the front desk on October 22, 2015: pet fees, hot breakfast buffet is included in many rates, there is a steam room and a sauna on site
The Good
In the reviews read for this report, guests praised a number of things at this hotel, including excellent customer service and the hotel's convenient location.

Staff received top marks from reviewers. They were described as friendly, nice, professional and courteous by guests. One reviewer remarked, "Customers experience is high on the list for all staff."

Location was a top feature for a number of guests. Guests found the hotel convenient to access public transit, only a 2-minute walk to the bus stop, many restaurants, bars and shops within walking distance, and liked having the Chinook Centre mall a healthy walk or short drive away.

Many guests liked the rooms.They were described as clean, modern, spacious, quiet, with mountain views and comfy beds. Others praised the furnishings, and the sports and HD channels available in their rooms. 

Guests also found enjoyable dining on site. Peanuts was mentioned frequently in the reviews as a great spot to relax and enjoy a meal, and some guests were impressed with event dining on site and the breakfast buffet.

Several reviewers enjoyed the year-round outdoor pool, the fitness room and steam room.
The Bad
Occasionally guests offered negative feedback online with regard to the hotel.

A few guests felt that their rooms were small or had small bathrooms. A few complained about the occasional broken fixture.

A few guests complained about being near to noisy elevators or noisy guests in the hallways.

Other complaints included: pillows too puffy, small business centre

Show Sources
Sources guest reviewers rated this hotel 8.4 out of 10, based on 72 reviews. guest reviewers ranked this hotel #52 out of 106 Calgary hotels, based on 278 reviews.

Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews

Rated 7.9/10 based on 1599 reviews

Ranked #45 out of 82 hotels in Calgary

Map Marker Carriage House Inn Calgary
9030 Macleod Trail South, Calgary, AB