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Pet-friendly south Calgary hotel with indoor pool and free breakfast but many complaints
- Free Wi-Fi, free parking, free breakfast
- Reasonably priced, according to guests
- Conveniently located to shopping and to the C-Train, according to guests
- Some guests suggested that the hotel needed updating
- A few guests experienced unpleasant odours in the rooms
- A number of guests weren't satisfied with the level of cleanliness
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Updated Nov 9, 2014
Located on Macleod Trail South, near two of Calgary's biggest shopping malls (South Centre, a 7-minute drive away, and Chinook Centre, a 6-minute drive away), this hotel is popular with travellers who are seeking budget accommodations.more
Guests can choose from two doubles, one king or one queen bed, and can expect free Wi-Fi, a hair dryer, a coffeemaker and an iron and an ironing board in all of the rooms. There is free parking available on site, and pets are permitted for a cost of $25/day.
On-site amenities include a gym, an indoor pool and a hot tub. There are no restaurants on site, but there are dining options located within walking distance of the hotel. Guests are offered a complimentary continental breakfast daily.
Some of Calgary's main attractions (Stampede Corral, the Calgary Tower and the Glenbow Museum), as well as the business district, are housed in the downtown area, which is about a 13-minute drive straight up north on Macleod Trail. The Calgary Zoo is another popular attraction, and is about a 15-minute drive away. Guests travelling by air should expect about a 24-minute drive to travel the 27 km between the hotel and Calgary International Airport (YYC). (All distances and driving time estimates: Google Maps).
Of the reviews used for this analysis, there were more negative than positive reviews for this hotel, but guests did comment favourably on the convenient location, price point and service received from staff.more
A number of guests appreciated the price point of this hotel, and found the price reasonable. They were satisfied for what they got in return for the price that they paid.
Guests found the location of the hotel convenient, and liked the proximity to the C-Train and to the South Centre Shopping Mall (7-minute drive) and the Chinook Centre shopping mall (6-minute drive).
Staff here provided guests with good service, according to reviews. Several mentioned that staff were accommodating and helpful in fulfilling requests.
There were a number of common complaints among guests at this hotel, mostly centring on the state and cleanliness of the hotel.more
Based on guest comments used for this analysis, some had major issues with detailed cleaning in the rooms and in the common areas. Guests said that their rooms were dirty and unkempt, and that the lobby and the elevators in particular suffered from a lack of detailed cleaning.
Guests also commented frequently on lack of maintenance in the rooms and in the common areas, and mentioned peeling walls, stained and worn carpets and aging decor. A number of guests suggested that this hotel was overdue for renovations and updates. Additionally, guests experienced unpleasant odours in a number of the rooms.
There were some peripheral comments about things like uncomfortable beds, and about the hot tub not working.
SourcesTripAdvisor.com guest reviewers ranked this hotel #93 out of 97 Calgary hotels, based on 76 reviews.
Hotels.com guest reviewers rated this hotel 2.6 out of 5, or "fair", based on 76 reviews.
Booking.com guest reviewers rated this hotel 6 out of 10, based on 161 reviews.