OverviewThis boutique-style hotel is located on Blackfoot Trail, which is a major north-south artery in Calgary's southeast quadrant, about a 14-minute drive south of the downtown area. T
he Chinook Centre is nearby (a 7-minute drive) and has a wide selection of shops and restaurants. This hotel is popular with guests who want to stay slightly outside of the downtown area, and who have access to a car.
There are 200 rooms at this hotel, and guests can choose from king or queen beds in rooms of varying sizes. In all rooms, guests should expect free Wi-Fi, a hair dryer, an iron and an ironing board, a flat-screen TV and a coffeemaker. Pets are permitted for a cost of $10/night, and parking is available on site free of charge.
On-site amenities include a gym, a heated outdoor pool, a whirlpool and in-room massage. This hotel also has a comedy club on site, with shows running Thursday-Saturday. Guests can dine on site at Green's Restaurant, open daily for breakfast, lunch and dinner.
Many of Calgary's main attractions are located in the downtown area, including the Stampede Corral, Glenbow Museum and the Calgary Tower, which are all 15 minutes away by car. For guests travelling by air, Calgary International Airport (YYC), is about a 22-minute drive (25 km). (Distances and driving time estimates: Google Maps.)
Confirmed with a front desk agent: Wi-Fi and parking (call date: August 9, 2012).
The GoodGuests widely praised staff at this hotel, as well as the state and appearance of the rooms.
In the reviews used for this analysis, guests reported receiving excellent service from staff at this hotel, who frequently went above and beyond to accommodate guest needs. Front desk, housekeeping and restaurant staff were all mentioned.
Rooms at this hotel were clean, comfortable and well appointed, according to a number of guests. Guests felt that rooms were spacious and nicely decorated.
Location was a positive feature for a number of guests, too. These reviewers liked being close to the Chinook Centre shopping mall (7-minute drive) and being on Blackfoot Trail, which is a major artery through Calgary.
There were a few additional comments about comfy beds and about the quality of food in the restaurant.
The Bad
While many of the guest comments used for this analysis were favourable, guests commonly complained about things like Wi-Fi connections and some in-room amenities.
There were comments from a number of guests who experienced slow and/or spotty Wi-Fi connections. Some had trouble gaining access at all.
While a number of the guests felt that the rooms were generally well-appointed, some guests expressed disappointment at not having a fridge in their rooms. However, management has noted that there are fridges available in some rooms.
There were a few peripheral comments about things like temperature control in the rooms and about the bathrooms being small.
Hotels.com guest reviewers rated this hotel 4.2 out of 5, or "excellent", based on 76 reviews.
TripAdvisor.com guest reviewers ranked this hotel #24 out of 97 Calgary hotels, based on 102 reviews.
Booking.com guest reviewers ranked this hotel 8.5 out of 10, or "excellent", based on 76 reviews.
Confirmed with a front desk agent: Wi-Fi and parking (call date: August 9, 2012).
