OverviewThe Best Western Plus Suites Downtown is located on the east side of 8th Street SW between 13th Avenue SW and 14th Avenue SW in Calgary, Alberta. 'Electric' Avenue (11th Avenue SW; 300m), Eaton's Centre (1.5km), and the Calgary Stampede Grounds (2.6km) are destinations that are close to the hotel (driving distances - Google Maps).
Facilities at the 100% non-smoking property include on-site coin laundry, free parking (one vehicle per room), a business centre, meeting space, and access to an exercise facility (7am to 11pm). The non-pet friendly hotel offers guests free full breakfast each morning from 6:30am until 10am.
The sixteen-story hotel has 124 suites with cable satellite televisions, free local calls (under 30 minutes), air conditioning, irons, ironing boards, hair dryers and free Internet access. Additionally each room at the hotel features at least a kitchenette with mini-fridges, microwaves and two-burner hot plates (kitchenette facilities verified with front desk).
The Junior Suites and the Executive King Suites are the smallest at the hotel and they offer 405 square feet of space. The largest suite at the property is the Two Bedroom Suite which offers 818 square feet, a master bedroom with a king bed, a second room with a queen bed, and a living room area with a double hide-a-bed. The Two Bedroom Suite also offers a fully equipped kitchen.
Check in time is at this hotel is at 3pm while check out time is 11am.
The GoodGuests that stayed at the Best Western Plus Suites Downtown in Calgary were usually happy with their stay. Several guests said good things about the hotel's facilities and the hotel's location.
Guests that were happy with the facilities commonly said positive things about the parking at the property, which features both covered and uncovered options. The covered parking was appreciated by some guests who were travelling in the winter months. However, the main thing that people liked about parking at the hotel was that the service was included in their room rates.
Guests also liked that the hotel offered kitchen facilities and some guests indicated that this hotel would be good for lengthy stays in Calgary. The suites at the hotel were also described as spacious by many guests.
Several guests liked the hotel's location although there was a little bit of balance on this perspective. Some guests that liked where the property was situated didn't mind the short distance to downtown while others liked being near the Saddledome or the Stampede Grounds.
Several guests appreciated that the hotel offered a free breakfast and many attested to its quality. Multiple guests called the breakfast "great" and some indicated that the selection was good.
Lastly, the staff were fairly well reviewed and usually described as "friendly."
The Bad
Guests that were not happy with their stay had a few criticisms.
Firstly, some guests were disturbed by noise while staying at the hotel. Some of these guests felt that the air conditioning units in their rooms were to blame. Occasionally guests complained about construction or renovations taking place at the hotel which appeared to be very limited in scale.
The hotel's location received some mixed reviews. Some guests felt that it just was not quite central enough for a "downtown" hotel.
The room rates also received some mixed reviews. Many guests felt that they did not get great deals and some said the rates were particularly high during the Calgary Stampede. There were also guests that said they received a good price but it's fair to say that opinions were not consistent on this perspective.
Priceline.com guest ratings averaged to 7.5 points out of 10 and hotel ranked 25th of 79 Calgary hotels.
Hotels.com guest ratings averaged to 4.1 points out of 5 and the site had 28 reviews.
Booking.com guest ratings averaged to 7.9 points out of 10 and the site had 21 reviews.
TripAdvisor.com ranked the hotel 14th of 96 Calgary properties and the site had 116 reviews.
Hotel's switchboard operator - Free Internet access, fridges, and microwaves in all rooms. Most kitchenettes have hot-plates. The hotel renovations are on a very limited scale. Call date: March 19th, 2012.
