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Guests at this hotel praised its staff and proximity to the airport

Pros
  • Free Wi-Fi, free parking, free airport shuttle
  • Guests liked being close to the airport
  • Excellent service from staff, according to guests
  • Great on-site restaurant, according to guests
Cons
  • A few guests had problems with the showers
jump to full editor's analysis (below)
Rates & Availability
Editor's Analysis
Updated Aug 27, 2012
Overview
This hotel is an 8-minute drive from Calgary International Airport (YYC), just off Barlow Trail North East (a major north-south artery), and is popular with air travellers wanting easy access to the airport.

In all of the 123 rooms at this hotel, guests can expect free Wi-Fi, a 42" flat-screen TV, a coffeemaker, a hair dryer and an iron and ironing board. All rooms are non-smoking. There are standard rooms (king or queen beds) or suites (which are more spacious and have a sitting area separated by a half wall). Pets are not permitted at this hotel.

Guests can dine on site at Pacini's, an Italian restaurant that serves breakfast, lunch and dinner daily. Other on-site amenities include a gym and rooftop hot tubs. There is free parking on site, and guests are welcome to use the complimentary 24-hour airport shuttle.

Shopping is close by at the Deerfoot Mall (about a 12-minute drive away). The Calgary Zoo (a northeast attraction), is about a 20-minute drive away. The downtown area (where a number of popular attractions like the Stampede Corral, the Calgary Tower and the Saddledome are located) is about a 24-minute drive south of the hotel. (All distances and driving time estimates: Google Maps)

Confirmed with a front desk agent: Wi-Fi, airport shuttle and parking (call date: August 24, 2012).
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The Good
Guests praised a number of items at this hotel, including the convenience of the location and on the on-site restaurant.

A number of guests appreciated the proximity to the airport (8-minute drive). Several guests liked being able to hop on the free airport shuttle for a relatively quick drive to the airport as well.

There were several comments on the quality of food in the on-site restaurant. One guest described the food as "exquisite". A few guests mentioned that breakfast was particularly good.

Staff received top marks from guests at this hotel. Guests commonly described them as accommodating and helpful. One guest, who was there for an extended stay, was impressed with the consistent warmth with which he was greeted every time he came back to the hotel.

Rooms were clean and comfortable, according to a number of guests. Many appreciated the modern decor.

There were some peripheral comments about comfortable beds and about high-quality bedding.
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The Bad
The overwhelming majority of reviews were positive and negative comments were few and far between, however there were a few complaints raised and suggestions for improvement put forth by a handful of guests.

There were a couple of guests who had issues with the spa showers in the bathrooms. One guest had trouble figuring out how to work their shower. Another guest said that the water pressure was low and another said that their shower drain was clogged.
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Show Sources
Sources
TripAdvisor.com guest reviewers ranked this hotel #5 out of 97 Calgary hotels, based on 347 reviews.

Booking.com guest reviewers rated this hotel 9 out of 10, or "superb", based on 212 reviews.

Hotels.com guest reviewers rated this hotel 4.6 out of 5, or "outstanding", based on 199 reviews.

Confirmed with a front desk agent: Wi-Fi, airport shuttle and parking (call date: August 24, 2012).
Editor's Analysis by Heather W.
Analyzed by Heather W.
Driven by the sense that every person, place or thing has a story to tell and a skill for being in the wrong place at the right time, Heather is a well-traveled writer.
Guest Reviews
9.1
Excellent

Rated 9.1/10 based on 1238 reviews

Ranked #4 out of 81 hotels in Calgary


10 out of 10 | Nnamdi stayed September 07, 2013

"customer service"

"I was able to check in to my room 30mins before check in time (4pm). Customer service was excellent and my overall stay was wonderful. I have and will recommend this hotel(and location) to my friends."

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9 out of 10 | Margaret stayed October 06, 2011

"very nice accomodations"

"The hotel is very close to the airport, very friendly and the room was excellent, very modern and comfortable. The restaurant is excellent. The price was very compariable with other hotels with a lot longer commute."

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7 out of 10 | Verified Guest stayed April 14, 2011


10 out of 10 | Therese stayed September 14, 2010


9 out of 10 | Michael stayed July 18, 2010

"Excellent hotel"

"Hotel was nice, hot tubs on the roof, clean rooms including free movies, staff very helpful and courteous."

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9 out of 10 | Verified Guest stayed April 29, 2010

"The Tv in the bathroom was a nice touch, but you cannot see the screen clear from sitting in the tub, it is too much of an angle."

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10 out of 10 | Mark stayed April 15, 2010

"Two thumbs up"

"Fantastic, clean and new. Real close to the airport. Friendly staff Restaurant wasn't open yet, but will be for our return in several weeks. I wish they had more locations across the country. Thanks"

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Map Marker Acclaim Hotel Calgary Airport
123 Freeport Boulevard Northeast, Calgary, AB