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Travelodge Brooks Alberta

Travelodge Brooks Alberta is a 3 star hotel in Brooks, Alberta, Canada 1240 Cassils Place E, Brooks, AB, Canada
Estimated Price
$107
CAD
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Guest Reviews
Amenities
Booking Information


Good breakfast and location, but concerns with cleanliness and rates

Pros 
  • Free Wi-Fi, free breakfast, free parking
  • The free breakfast was praised by some guests
  • The hotel's location was described as close to the Highway and Dinosaur Park by some
  • A few reviewers were pleased with the customer service they received
Cons 
  • Most reviewers felt the hotel's decor and fixtures needed replacing
  • Several guests complained of unclean conditions in their rooms
  • Many patrons felt the room rates were too expensive for the value they received

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Editor's Analysis
Updated on Dec 12, 2012
Overview
Located just seconds from the Trans-Canada Highway, the Travelodge Brooks is popular with road travellers who require an economical hotel with easy highway access close to downtown Brooks.

This hotel has 61 air-conditioned guest rooms, all of which offer one or two queen beds, free Wi-Fi, satellite TV, a desk, a coffeemaker, a mini-fridge, a microwave, a hairdryer, and an iron and ironing board. 

The hotel offers meeting and conference facilities, a business centre, and a fitness room. Parking is free and pets are permitted for $10 per pet per day. The hotel does not offer wheelchair accessible rooms, but the common areas of the hotel are wheelchair accessible.

The Brooks and District Museum is about a 9-minute walk southwest, while Oasis Theatre (the local cinema) is a 5-minute drive southwest. Dinosaur Provincial Park is roughly an hour's drive northeast and Medicine Hat Airport (YXH) can be found 1 hour away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets allowed for $10 per pet per night. (Call date: December 11, 2012).

The Good
While many of the reviews consulted for this analysis were negative, there were a few common compliments among them which included the included breakfast, the location, and the staff.

The free breakfast was a source of compliments by some reviewers. These guests described the breakfast as good and were pleased with the selection of items provided.

Some guests praised the hotel's location saying they found it to be close to the Trans-Canada Highway and Dinosaur Provincial Park. It was also appreciated by a couple of travellers that they could park directly outside their hotel room door.

The staff and customer service were mentioned positively by a few reviewers. They were characterized as friendly and helpful with giving directions when asked.

The Bad
While this hotel received some positive comments among the reviews consulted for this analysis, many of the reviews were negative and focused primarily on the hotel's worn decor, cleanliness and value.

Most reviewers had complaints about the hotel's worn decor and fixtures. They reported stained carpets, a broken shower knob, a lack of shower curtain, a leaky toilet, and broken and noisy air conditioning units.

The hotel's cleanliness was a source of disappointment for several guests. These lodgers described seeing dirty floors, hair from previous guests, dirty sheets, and garbage behind the bedside table.

Many patrons felt the room rates were too expensive for the value they received. These patrons felt they should have been charged half the price and would not return for a second visit to the hotel.
Hotels.com guest reviews rated the hotel 4.4 out of 5 from 21 reviews.

TripAdvisor.com guest reviews ranked the hotel #8 out of 10 Brooks hotels from 12 reviews.

Booking.com guest reviews rated the hotel 6.6 out of 10 from 8 reviews.

Verified with a front desk agent: Free Wi-Fi, free parking, pets allowed for $10 per pet per night. (Call date: December 11, 2012).
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.


Guest Reviews
6.2
Fair

#7 out of 8
Guest Rating Explained
Rating: 6.2 / 10 Details

No. of guest reviews: 64
Guest Recommended: Yes
Guest Ranking Explained

Travelodge Brooks Alberta is #7 out of 8 hotels in Brooks ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Alan from Lethbridge, AB CA rated Travelodge Brooks Alberta 7 out of 10 on December 25, 2011 Verified Guest Hotel Review


Amenities

  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Pet Friendly
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Refrigerator
  • Cable / Satellite TV
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • TV
  • Laundry service
  • Photocopier
  • Internet Connection (wireless)
  • Shower
  • Picnic Area/Tables
  • Breakfast in the Room
  • Ice Machine
  • Vending Machines
  • Self Laundry
  • Free Parking

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Other hotel options in Brooks:
More Frequently Booked
8.6 Very Good
Heritage Inn & Suites Brooks
C$130
Higher Rated By Guests
6.6 Fair
Econo Lodge Brooks
C$98
Sometimes Less Expensive
5.9 Mediocre
Heritage Inn Hotel and Convention Centre
C$103


Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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