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Budget hotel in Brooks near city centre with free breakfast but mixed room reviews

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Several reviewers were pleased with the level of customer service they received
  • The hotel's central locale and proximity to downtown was convenient for some guests
  • Some lodgers described their rooms as quiet and clean
Cons
  • Some guests reported worn rooms and cleaning issues
  • The hotel's rates were overpriced for some lodgers
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Editor's Analysis
Updated Jan 9, 2015
Overview
Located about a 3-minute drive from Brooks' city centre along Highway 873, the Econo Lodge Brooks is geared towards road travellers who require a hotel with a free breakfast, free Wi-Fi and easy highway access.

Each of this smoke-free hotel's air-conditioned guest rooms offers free Wi-Fi, cable TV, a coffeemaker, a mini-fridge, a balcony and a desk. Hair dryers are available upon request and the hotel does not offer wheelchair-accessible rooms.

Hotel amenities include one meeting room, a computer centre, guest laundry, free parking and on-site dining at Ricky's All Day Grill. A free breakfast is served daily.

Pets are not permitted.

Cassels Centre Mall is about a 2-minute drive away, while Brooks Minor Hockey can be found 3 minutes away by car. Brooks and District Museum is roughly a 4-minute drive from the hotel and Brooks Airport (YBP) is an 11-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, not wheelchair accessible. (Call Date: February 6, 2014)
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The Good
Guest reviews sourced for this analysis showed positive responses towards the hotel's staff, location and rooms.

The hotel's staff were the source of several compliments by reviewers, who found them accommodating, friendly and attentive. One patron remarked, "The customer service was outstanding. Anything we needed they got for us and went above and beyond in making sure we were happy with our stay".

The hotel's location was convenient for some lodgers. They described it as central and close to Dinosaur National Park, restaurants, highway access and downtown Brooks.

Some guests were satisfied with their accommodations at the hotel. They found their rooms to be clean, quiet and well equipped, with comfortable beds. Some travellers were disappointed with their lodgings, however (see below).
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The Bad
Guest critiques consulted for this review showed negative responses towards the hotel's rooms, value and breakfast.

Although some guests were satisfied with their clean and quiet rooms, some lodgers criticized their accommodations. They reported worn decor, poor finishings, cleaning issues and cigarette odours, although the hotel is advertised as smoke free.

The hotel's value was disappointing for some reviewers, who described the room rates as expensive and overpriced. One patron noted, "It is a lower price compared to other hotels in Brooks; however, i don't think the quality of the hotel is even worth the low price".

Some guests complained about the hotel's free breakfast and described it as poor and limited with food running out before the end of the breakfast hours.
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Show Sources
Sources
Expedia.ca guest reviews rated the hotel 3.1 out of 5 with an 82% recommendation rate from 22 reviews.

Hotels.com guest reviews rated the hotel 3.1 out of 5 from 21 reviews.

TripAdvisor.com guest reviews ranked the hotel #9 of 10 Brooks hotels with an average rating of 1 out of 5 from 2 reviews.

The author called the hotel on February 6, 2014 to verify some information.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
5.9
Mediocre
#
6 / out of 8
hotels in Brooks

Rated 5.9/10 based on 225 reviews

Ranked #6 out of 8 hotels in Brooks

225
Location
  • Dinosaur Provincial Park (34.9 km)
Map Marker Econo Lodge Brooks
1119 - 2 St. W, Brooks, AB