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Guest Reviews
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7.8
Good
#2 out of 25
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Guest Rating Explained
Rating: 7.8 / 10
| Hotel Rating Breakdown |
| Amenities: |
8.7 |
| Cleanliness: |
8.0 |
| Location: |
8.1 |
| Comfort: |
8.0 |
| Service: |
7.3 |
| Value: |
7.1 |
Details
No. of guest ratings: 8
Guest Recommended: Yes
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Popularity Ranking Explained
Rating: #2 out of 25 hotels in Banff ranked by guests.
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Dan from Barrie, ON CA stayed on June 22, 2006
"One of the nicest Hotel rooms I have ever stayed in.
We had a jetted tub and a steam bath....Robes on the bed and a fireplace...Who could ask for more"
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Dwayne from Calgary, AB CA stayed on February 06, 2006
"Please stay else where. Across the street at the Douglas Fir, the place is clean and much cheaper. If we hadn't found the rate on this website, it would have been $185.00/night. There is no way I would have paid that. They charge $4.95/ bundle of fire wood. Douglas Fir it's free. Would have stayed there except it was full. The carpet in our room was absolutely disgusting. This hotel needs renovation badly. The jetted tub started up every three hours or so, and when I explained this to the desk clerk, he didn't care. We didn't get the coupon book that we were supposed to get for booking on this website. We had a total of $35.00 taken off our bill for this and nothing for the filth or tub problem. Stay else where."
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Susan from Brenerton, WA US stayed on October 09, 2005
"Felt the hotel was clean but could use some minor maintenance ( bathroom counter weak, floor tiles cracked)"
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Overview & Amenities
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Located 2 miles from Banff International Airport and 70 miles from Calgary International airport, the Tunnel Mountain Chalets features 75 units allowing guests to choose either a private chalet or condo style accommodation. Local area attractions include Lake Louise Ski Area, Upper Hot Springs, Cave and Basin, Sunshine Village Ski Area, and Bow Falls.
Tunnel Mountain Chalets offers 24-hour front desk, babysitting services, family plans, currency exchange services, jacuzzis, saunas, indoor pool, free parking, skiing snow activities, valet laundry services, multilingual services and wake up calls.
Each chalet or condo include amenities such as hairdryer, alarm clock, iron and ironing board, in-room movies and voice mail.
Policies
Guarantee:
Cancel:
Check-In: 1600
Check-Out: 1100
Services Description
Interior corridor access
Jacuzzi
Parking/indoor
Parking/outdoor
Indoor pool
Rv or truck parking
Safety deposit boxes
Sauna
Room amenities
Data ports
Hairdryers
Kitchenette
Alarm clock
Iron/ironing board
In room movies
Voice mail
Fireplace
Wireless internet
Attraction Info
Dining Info
Recreation Info
Snow skiing
Room Type Descriptions
1 bedroom suite-s1q
One bedroom suite featuring one queen bed in the master
Bedroom and a pull out sleeper sof
Max occ incl children - 4
2 bedroom condo-p1k
2 bedroom condo-1 king- queen- ull kitchen-
Fireplace-balcony-max occ 6-750 sq ft
Max occ incl children - 6
2 bedroom chalet-s2d
Two bedroom chalet featuring one queen bed in he master
Bedroom and a loft with two double
Max occ incl children - 8
Executive suite-a1k
Executive suite-1king- jetted tub-steam shower
Fireplace-mini bar-max occ 2
Max occ incl children - 2
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Booking Information
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The hotel you have selected -- Tunnel Mountain Chalets -- may be able to be booked: 1) online using Canadian Hotel Guide.com's instantaneous and 100% secure online reservation system; and/or 2) by telephone using the hotel reservation telephone number provided above.
1) Online: When you make your booking online, your hotel reservation is transmitted to the Tunnel Mountain Chalets through a 100% secure Internet connection that protects your personal and credit card information. Once submitted, your hotel reservation will be confirmed within 60 seconds and sent to the Tunnel Mountain Chalets computer reservation system in Banff, Alberta.
2) Telephone: 1-800-359-6279. Speak to a live customer service agent 24 hours a day, 7 days a week.
Within moments after your hotel reservation is made, you will receive a duplicate confirmation by email for your records that confirms and guarantees the reservation with all the details you may need for your stay, including the phone number and address of the Tunnel Mountain Chalets. For your comfort and peace of mind, you may even.
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