The Fairmont Banff Springs is located about 1.5km from the downtown core. The hotel features a number of on-site amenities like a spa, 11 restaurants, a championship golf course, boutique shops and a fitness centre. These features may appeal to those wanting more upscale, resort-like accommodations. The business centre and meeting and conference facilities may also make it a good choice for those travelling on business.
This 100% non-smoking hotel offers 768 rooms. Standard rooms include a TV, an iron and ironing board, a hair dryer, a coffeemaker and either one king bed, one or two queen beds, two twin beds or one queen and one twin bed. Upgraded rooms may feature a mountain view, an ornamental fireplace, a jetted shower (and no bath tub) and/or air conditioning. Suites include a sitting area or living room and may be studio style, have a loft bedroom or have one or two separate bedrooms. Some suites may feature a sofabed, a bar, a Bose stereo system, one or more ensuite bathrooms, a private entrance, a jetted tub, a powder room, and/or a grand piano and second level with a library.
Wi-Fi is available for $15.95 per device for every 24 hour period. Up to two pets are allowed for an additional $25 each per night.
Amenities at this hotel include an indoor pool, a year-round outdoor pool, a children's wading pool, an indoor hot tub, a fitness centre, seasonal tennis courts, an on-site spa, a 27-hole championship golf course, meeting and conference facilities, a business centre, a bowling centre and ski/luggage storage.
The hotel features 17 on-site shops and boutiques including a grocery store, clothing shops and a liquor store. There are 11 on-site dining options including restaurants, lounges and a pub. Self-parking is available for $25 per day while valet parking is $35. Complimentary self-parking and charging is available to guests driving electric vehicles.
There are many off-site shops and restaurants under a 5-minute drive from the hotel. Banff Centre, Banff Gondola and Banff Upper Hot Springs can each be reached in about 10 minutes by car. Mount Norquay is a 15-minute drive away. The Trans-Canada Highway is just over a 5-minute drive from the hotel and Calgary International Airport (YYC) can be reached in an hour and a half by car. (All distance and travel time estimates: Google Maps)
The majority of reviews used for this analysis were positive and focused on the rooms, the staff, the amenities and the setting.
Many guests felt the rooms were clean and nicely decorated. Guests also mentioned that the beds were very comfortable.
The staff were complimented by many guests for providing top quality service. Staff were described as friendly, attentive and professional.
Many guests enjoyed the on-site amenities, stating that there was much to see and do right at the hotel. Guests felt the that restaurants had great food and service and that the pool areas were clean and inviting.
The hotel's castle-like architecture set amidst a rocky mountain backdrop was a highlight for many guests. Overall, they thought the setting was very beautiful and that the hotel itself was quite grand with very high standards, providing a world-class experience.
Although the majority of reviews used for this analysis were positive, guests complained that the hotel was overpriced.
Some guests felt that the hotel was overpriced for the room quality. These guests complained that the rooms they stayed in were quite small with tiny bathrooms, no fridge and somewhat dated decor. For the price they paid, some expected more complimentary services like Wi-Fi and parking. Overall, these guests felt that the rooms and service was not above what other, less expensive hotels had to offer.
TripAdvisor.com ranked this hotel #4 out of 32 hotels and rated it 4 out of 5, based on 1657 guest reviews.
Booking.com rated this hotel 8.3 out of 10 based on 31 guest reviews.
Hotels.com rated this hotel 4.1 out of 5 based on 263 guest reviews.