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Sunshine Mountain Lodge

8.4 | Very Good
MAP

In Banff National Park, ski-in/ski-out, great staff, clean but small rooms

Pros
  • Free Wi-Fi, free parking
  • The hotel's staff were praised for their friendly and accommodating service
  • Many lodgers were pleased with their clean and comfortable rooms
  • The hotel's restaurants were praised for their quality and service
Cons
  • A few guests reported small rooms and noise transfer from adjacent rooms
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Jan 21, 2014
Overview
Located in Banff National Park and about a 20-minute drive from the Trans-Canada Highway, Sunshine Mountain Lodge Banff is geared towards travellers who prefer a ski-in, ski-out hotel with on-site dining and meeting/banquet facilities.

Each of this smoke-free hotel's guest rooms comes equipped with free Wi-Fi, cable TV, an iPod dock, a coffeemaker, a desk, a hair dryer and a bathrobe for each guest. Rooms with a trundle bed, pull-down bed or sofabed, a fireplace and a hot tub are also available, and the hotel does not offer wheelchair-accessible rooms.

Hotel amenities include an outdoor hot tub, a sauna, a fitness centre, a games room, spa services, equipment lockers, meeting/banquet space, a gift shop, free parking, ski-to-door access, ski rentals and a coffee shop. On-site dining is offered at The Eagle's Nest (serving dinner daily) and Chimney Corner, which serves breakfast, lunch and dinner daily.

Banff's city centre is about a 30-minute drive away, while Banff Upper Hot Springs and The Fairmont Banff Springs Golf Course are both a 35-minute drive from the hotel. Banff Airport (YBA) can be found 30 minutes away by car. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, no pets, not wheelchair accessible. (Call Date: January 9, 2014)
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The Good
The majority of the reviews sourced for this analysis were positive, with much praise going to the hotel's staff, rooms and food.

The hotel's staff were the source of numerous compliments by reviewers, who characterized them as professional, efficient, helpful and accommodating. One patron noted, "The friendly, helpful staff made my stay pleasant and worry-free. I lost my phone and they tracked it down and had it sent up from the base village. They don't normally do laundry, but I was in a bind and they happily helped me out. I can't say enough good things about the staff".

Many lodgers enjoyed their accommodations at the hotel. They found their rooms to be clean, functional and quiet, with great mountain views and comfortable beds and pillows. A few guests had complaints about their lodgings, however (see below).

Several travellers were pleased with the hotel's restaurants. They were described as excellent and delicious, with large portions, attentive staff and spectacular mountain views. A few guests did find the prices to be expensive, however.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were a few complaints about the rooms. 

Although the majority of travellers enjoyed their clean and comfortable rooms, a few guests had complaints. They reported small-sized rooms as well as noise transfer from other guests in the hallways and adjacent rooms.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #9 of 33 Banff hotels with an average rating of 4 out of 5 from 86 reviews.

Expedia.ca guest reviews rated the hotel 4.7 out of 5 with a 94% recommendation rate from 18 reviews.

Booking.com guest reviews rated the hotel 8.5 out of 10 from 9 reviews.

The author called the hotel on January 9, 2014 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
8.4
Very Good
#
8 / out of 41
hotels in Banff

Rated 8.4/10 based on 207 reviews

Ranked #8 out of 41 hotels in Banff

207
Map Marker Sunshine Mountain Lodge
One Sunshine Access Road, Banff, AB