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"Not too bad."
"The spruce grove inn was a good place to stay. A little far down on the strip from downtown but a quick cab ride will get you there. Found it a little odd that no one works the front desk but that was ok. Lots of space in our room which was nice"
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"I originally had a reservation at the Spruce Grove Inn. Both myself and my dad confirmed they take pets (as confirmed by Alexandra). When he talked to them later, they said they don't allow pets, but can get a room next door where they do allow pets. This hotel was much cheaper but we didn't get any refund and there was no air conditioning which made the room unbearable. For this reason alone I would not recommend this hotel."
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"Clean, quiet, terrible service, comp breakfast a Joke"
"For bedding, there was no bottom fitted sheet, instead a flat sheet was used that wasn't big enough to adequately tuck in, causing the bottom sheet to wad up while sleeping. The complementary EXPRESS breakfast was a joke and a bad one at that. There were four kinds of cold cereal, bread for toast and blueberry muffins. Dismall, and to top it off we waited 45 minutes for milk for the cereal after asking 3 times for it.
There was never anyone at the front desk. The live person was at the hotel next door which is under the same ownership. there was a phone at the front desk to call the staff at the other hotel
The rooms were clean, nice and quiet."
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"Nice Hotel for a Short Stay :)"
"The Hotel itself looks very appealing from the outside and offers underground heated parking, which is a definite plus when its cold, especially at night. The room was fair sized and included a balcony. We noticed that some of our pillow cases were not thoroughly cleaned which set us off a bit, but otherwise the room was nice. For ammenities, there was a continental breakfast and a pool; however, you would be required to go to the hotel beside to take part in these, which was a bit of a downer. We did not get a chance to go swimming in the pool, but I think if you're in banff, you might as well leave your swimming to the Hot Springs. Overall, the hotel was nice but I would only stay max. 2 nights here as it is not in the most convenient spot of town and doesn't have any of its "own" ammenities."
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"We woke up early 07:30 and had the complimentry breakfast, cereal toast yogart coffee hot chocalate muffin what more can one man ask for...
After a long day of boarding,skiing we enjoyed the relaxing hot tub,outdoor swimming pool,and dried off in the dry suana what more can a Canadian ask for..."
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"We get to the breakfast no one around to ask for anything - the place was a mess probably from frustrated people just trying to get some utensils to eat with. The room was clean enough."
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"Service was satisfactory but it's very fundamental and nothing special. Facilities and location were also no advantage."
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"We were woken up at 7:50 am every day with extremely loud construction either on the hotel or right behind it. It sounded like they were right in the room with us it was so loud. We should have been told that these were going to be the circumstances so that we could have had a discount or stayed elsewhere. The walls were paper thin, we might as well have stayed in a gymnasium full of people. The staff were not overly helpfull and some were not friendly at all and treated us like we were an inconvienience. We noticed other people being treated the same way. I suggest that people should spend a bit more money and choose a different place that's closer to town. The location of the Spruce Grove was not the best. It was one of the last hotels on the strip. I suggest The Best Western. It was excellent and cheaper."
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