Rundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone LodgeRundlestone Lodge

Air-conditioned Banff hotel with indoor pool offers suites with kitchenettes and hot tubs

Pros
  • Free Wi-Fi throughout, free wired internet and free heated underground parking
  • Guests liked the atmosphere and amenities of this hotel
  • Convenient location away from the noise, but close to downtown and trails, said guests
  • Clean and spacious rooms with comfy beds, according to many guests
  • Many guests thought the staff were friendly and helpful
  • Reasonable prices and good value, according to some guests
  • Some guests enjoyed meals onsite
  • The Rundlestone is one of very few hotels that has air conditioning in Banff
Cons
  • A few guests thought the mattresses were too hard
  • The parking ramp was hard to negotiate, according to some guests
  • A couple of guests found their rooms to be too dark
  • Some guests complained of dated decor
jump to full editor's analysis (below)
Freebies
Free Wi-fi
Free Parking
Free Internet
Rates & Availability
Editor's Analysis
Updated Oct 19, 2014
Overview
Located on Banff Avenue, just west of Antelope Lane, the Rundlestone Lodge is a popular and good value choice for guests visiting Banff. The hotel provides free bikes for guest use in the summer months while skiers/snowboarders who are driving up to Banff can take advantage of the nearby ski shuttle in the winter and leave their car parked in the hotel's free and heated parkade. Suites with kitchenettes are also available for those who wish to save time and money by dining in.

The 100% smoke-free and pet-free hotel has 96 guest rooms and suites. All room accommodations come with individual climate control, free Wi-Fi, a DVD player, a coffeemaker, a hair dryer, an iron and ironing board, a desk and a seating area. Suites come with additional amenities, which may include a jacuzzi, a balcony, a mini-fridge, a microwave, a stove (with no oven), a kitchen sink and counter, a dining area and a wood-burning fireplace. Some rooms offer internal views.

Hotel amenities include a 45-foot indoor lap pool, a whirlpool, a fitness centre and free heated underground parking. The hotel has an on-site restaurant, which is scheduled to transfer management at the end of September 2012 and may not be open until new management is established. Ski hill shuttles are available next door to the hotel during the ski season, which can run from November until May (depending upon the weather). The hotel also supplies ski and snowboard lock-up and the free use of hotel bicycles for guests.

The downtown core with restaurants, pubs and shops is about a 14-minute walk from the hotel. Banff Upper Hot Springs and the Banff Gondola are about 11 minutes away by car and the Fairmont Banff Springs Golf Course is about an 8-minute drive from the hotel. The ski shuttle to the area's major ski resorts can be accessed at the Banff Caribou Lodge, next door, less than a 1-minute walk away (confirmed with 2012-2013 schedule). (All travel time estimates: Google Maps)

Confirmed with a front desk agent on September 11, 2012: on-site restaurant will be closing on September 30, 2012 until new management is hired and wired Internet is free along with Wi-Fi.
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The Good
The hotel received a lot of positive reviews recently from many satisfied guests. Reviews sourced for this analysis showed that guests were typically happy with the atmosphere, amenities and the staff of this hotel.

In terms of atmosphere, guests appreciated the mountain views, the big stone fireplace in the lobby and the setting of the hotel in Banff National Park amid the beauty of nature. 

Many compliments were paid to the amenities of the hotel as well with guests giving special mention to the real wood fireplaces, and the balconies from which they could see wildlife which came right up to graze on the hotel's grass. Guests also appreciated the well-maintained pool area and fitness centre, the convenient underground parking, the complimentary bicycles supplied to guests, the free internet, the ski and snowboard lock-up and the easy access to ski hills.

The location of the hotel was considered to be convenient for accessing places of interest in the area — close to trails and close to downtown, but away from the noise of the busy core.

Many guests said the staff were friendly and helpful, the beds were comfy and the rooms were spacious and comfortable. They also said the hotel and rooms were clean and quiet. 

There were returning guests, and those who recommended the hotel, and still others who stated that the hotel offered good value and quality rooms at great prices.
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The Bad
While most reviews sourced for this analysis were positive, there were a few complaints among them.

Although many guests thought the beds were very comfortable, a few guests said the mattresses were too hard.

Many guests were appreciative of the free underground parking, however a few guests said the ramp was hard to negotiate.

Some guests felt that some of the common areas needed carpets replaced and were dated and some found rooms with inadequate lighting.
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Show Sources
Sources
TripAdvisor.com ranked this hotel #9 out of 33 properties in Banff, with an average guest rating of 4 points out of 5, from 369 reviews.

Booking.com guest ratings averaged 8.2 points out of 10 from 336 reviews.

Hotels.com guest rating scores averaged 4.2 out of 5 from 148 reviews.

Confirmed with a front desk agent on September 11, 2012: on-site restaurant will be closing on September 30, 2012 until new management is hired, and wired Internet is free along with Wi-Fi.
Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...
Guest Reviews
8.3
Very Good

Rated 8.3/10 based on 1047 reviews

Ranked #12 out of 42 hotels in Banff


8 out of 10 | Ken stayed October 10, 2012

"The room was quiet, clean staff helpful, needed more pillows"

"We had a great stay and the hotel was clean, quiet and the staff was helpful. We would have liked two more pillows or bigger pillows."

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8 out of 10 | Linda stayed October 10, 2012

"nice and quiet, clean, and a good value."

"what was good about this hotel; the value, it was quiet, good temperature, good location, good staff. what needs imporovement Needs different pillows bigger and more of them per bed may 4 per bed."

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9 out of 10 | Verified Guest stayed January 01, 2012

"Excellent"

"Very clean, comfortable, and customer service was fantastic. I've stayed here twice and would not hesitate to book again."

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8 out of 10 | Verified Guest stayed May 11, 2011

"OK hotel"

"Our room smelled faintly of old beer upon entering the room .. but then it went away once we were in the room for a bit."

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6 out of 10 | Marilyn stayed August 03, 2004

"I thought the Rundlestone ws not an especially memorable hotel. We had read a recommendation for it on the Internet, and I thought it would offer a lot more in ambiance and attraction than it did. it was clean, and the rooms were neat, but it did not appear particularly upscale as one would imagine it might for the price charged per night. It didn't look very different than the average Holiday Inn or Best Western. Perhaps, all prices are inflated in Banff, and it was a good enough deal by Banff standards!"

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Location
  • Banff Centre (1.4 km)
Map Marker Rundlestone Lodge
537 Banff Avenue, Banff, AB