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Rundle Manor Apartment Hotel

4.9 | Poor
MAP

Downtown locale, good rates and staff, but worn rooms and noise issues reported

Pros
  • Free Wi-Fi, free parking, free access to nearby fitness/recreation facilities
  • The hotel was praised for its proximity to downtown and shopping
  • Many lodgers were pleased with the hotel's economical rates
  • The staff were praised for their friendly and helpful service
Cons
  • Several lodgers reported worn rooms, uncomfortable beds and poor Wi-Fi
  • Noise transfer was reported by several reviewers
Freebies
Free Wi-Fi
Free Parking
Editor's Analysis
Updated Oct 23, 2013
Overview
Located in Banff's city centre and about a 3-minute drive to the nearest Trans-Canada Highway on-ramp, the Rundle Manor Apartment Hotel is geared towards road travellers who prefer centrally located and economical apartment-style accommodations with full kitchens and easy highway access.

Each of the hotel's non-smoking one- and two-bedroom apartments comes equipped with free Wi-Fi, cable TV, a coffeemaker, a full kitchen, a dining area, a separate bedroom, a living room with a sofabed, a hair dryer and an iron and ironing board. The hotel is not wheelchair accessible.

Hotel amenities include free ski storage, a business centre and free parking. Free access to the nearby Banff Ptarmigan Inn's fitness and recreation centre is also available (about a 3-minute walk away), and includes access to two indoor pools, a hot tub, a sauna and fitness facilities. Pets are not permitted.

The Canadian Ski Museum West is about a 5-minute walk from the hotel, while Bow Falls can be found 5 minutes away by car. Banff Lake Louise Tourism Bureau is roughly 6 minutes away on foot and Calgary International Airport (YYC) is a 1-hour and 30-minute drive away. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent: Free Wi-Fi, free parking, pets not permitted, wheelchair accessible. (Call Date: October 15, 2013)

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The Good
The majority of the reviews sourced for this analysis were positive, with compliments going to the hotel's location, value and staff.

Numerous guests praised the hotel's location, describing it as central and downtown, as well as close to restaurants, shopping and a supermarket. One patron noted the hotel was, "Central and easy to get to downtown attractions and amenities".

The hotel's rates were appreciated by many lodgers. They were described as economical, cheap, reasonable and budget friendly.

Several reviewers were pleased with the level of customer service they received during their stay. They characterized the staff as helpful, friendly and accommodating.
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The Bad
While the majority of reviews consulted for this analysis were positive, there were some common complaints about the hotel's rooms and noise transfer.

Although most reviewers found their rooms to be spacious, several lodgers criticized their accommodations. They reported worn decor, carpets and furniture, uncomfortable beds, no air conditioning, small TVs, poor Wi-Fi, worn linens and a lack of cookware.

Noise transfer was a common complaint by guests of this hotel. They reported noisy guests in adjacent rooms and rooms overhead late at night.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #29 of 33 Banff hotels with an average rating of 3 out of 5 from 66 reviews.

Expedia.ca guest reviews rated the hotel 3 out of 5 with a 74% recommendation rate from 46 reviews.

Booking.com guest reviews rated the hotel 7 out of 10 from 42 reviews.

The author called the hotel on October 15, 2013 to verify some information.
Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
4.9
Poor
#
41 / out of 41
hotels in Banff

Rated 4.9/10 based on 11 reviews

Ranked #41 out of 41 hotels in Banff

11
Location
  • Banff Centre (1.2 km)
  • Peyto Lake (87.5 km)
Map Marker Rundle Manor Apartment Hotel
348 Marten Street, Banff, AB