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Pet-friendly downtown Banff hotel with access to Banff Park Lodge's indoor pool & hot tub
- Free amenities: outdoor parking
- Rooms were clean with comfy beds
- Location excellent, an easy walk to town centre
- Great value at this hotel said guests
- Staff were professional and friendly said guests
- Amenities at Banff Park Lodge added value to guests' stays
- Wi-Fi costs $5 per 24 hours
- No elevator to 2nd or 3rd floor
- Guests complained of dated rooms and dirty carpets
- A few complained of noise disturbance from within and from outside the hotel
Updated Jul 23, 2016
This hotel offers a budget stay a 5-minute walk from the Banff town centre.
The smoke-free hotel has 27 rooms over 3 floors. All rooms include Wi-Fi ($5 per day), cable TV, a coffeemaker, a mini-fridge, a desk, a hair dryer and ski/snowboard storage. Irons, ironing boards and kettles are available on request. Rooms are furnished with 2 double beds or 1 queen bed.
Free outdoor parking is available on site. Pets (2) are welcome for $25 per pet, per night.
On-site hotel amenities include a limited front desk service 7 am to 11 pm (after hours go to Banff Park Lodge for service), dry cleaning and ice machine. There is no elevator to the second or third storey.
Off-site hotel amenities available right across the street at the Banff Park Lodge (sister hotel) include an indoor pool, a hot tub, a hot plunge pool, a eucalyptus-infused steam room, a small fitness room, restaurants and lounge, a business centre, concierge, gift shop, a hair salon and a guest laundry.
Bow Falls and the Fairmont Banff Springs Hotel are both about 4 minutes by car. The Fairmont Banff Springs Golf Course is a 5-minute drive. Banff Gondola and the Upper Hot Springs are both an 8-minute drive away. Mount Norquay is 12 minutes away by car. Sunshine Village is 18 minutes away by car and Lake Louise Ski Resort is a 37-minute drive away. Calgary International Airport (YYC) is 1.5 hours away by car. (All travel times: Google Maps)
Confirmed with the front desk on July 15, 2016: Wi-Fi and pet fees
The hotel was well liked overall by guests who were looking for a cheap place to stay while in Banff.
Guests found the rooms to suffice. Although very dated with old TVs and no air conditioning, they were clean and spacious with comfortable beds and nice big windows that opened.
The location was well liked. It was an easy walk to the entertainment, restaurants and shops of downtown Banff.
The amenities of Banff Park Lodge, across the street were appreciated. This increased the value for many guests.
The staff were well liked. They were described as pleasant to deal with, knowledgeable and professional. They also catered well to guests with dogs.
The price was right. Guests were typically pleased with rates well below $100 a night. As one guest put it, "It makes skiing affordable."
Guests who were less approving or impressed with the value, offered negative feedback of the hotel's service and facilities.more
The hotel rooms had several weaknesses. Recent complaints included: thin mattresses, threadbare bed covers, very dirty/stained carpets, a lack of air circulation, old TVs, broken screen, loose tiles and no elevators.
Some registered noise complaints which they said came from: traffic and people on the street, loud footsteps from overhead rooms, banging doors and train whistles every few hours throughout the night.
SourcesExpedia.ca gave this hotel an average score of 3.4 out of 5, based upon 309 reviews.
TripAdvisor.com ranked this hotel #22 out of 33 B&Bs and Inns in Banff, with an average score of 3.5 out of 5, from 239 reviews.