Fox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & SuitesFox Hotel & Suites

Popular Banff mountain lodge with large cave-style hot pool, mini-kitchens & free breakfast

Pros
  • Free amenities: Wi-Fi, breakfast, parking, local calls, Roam bus passes
  • Rooms were clean and comfortable said guests
  • Location was an easy walk to town's restaurants and shops
  • Cave-like hot pool with waterfalls greatly enjoyed by guests
  • Wi-Fi was very good according to online surveys
  • Staff were well liked, friendly, helpful and accommodating
  • Free amenities were often appreciated by guests
  • Some enjoyed the lounge and restaurant on site
Cons
  • Some guests complained that the basic rooms were smaller than expected and cramped
  • Guests were disappointed that basic rooms were not air conditioned
  • Late night noise caused by other guests was a disturbance to some
  • Some guests complained about no mini-fridges, no microwaves and inadequate lighting in their rooms
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
This hotel is an Editor's Pick for...
Editor's Analysis
Updated Jul 24, 2016
Overview
Located near the edge of Banff about a 10-minute walk from downtown, the Fox Hotel & Suites is decorated in a mountain-lodge theme and features a hot pool which replicates the Cave & Basin hot springs. It is popular with guests looking for the feel of a resort hotel and the friendliness of a smaller hotel. 

The smoke-free and pet-free hotel has 116 rooms over 4 floors. All rooms include free Wi-Fi, free local calls, a flat-screen TV with cable, a coffeemaker, a tea kettle, a safe, an iron and ironing board, and a hair dryer. 

Rooms are furnished with 2 double beds, 1 queen or 1 king bed.  Room extras include a sofabed, 1 or 2 separate bedrooms, an air-conditioned living room, a gas fireplace, a mini-kitchen (mini-fridge, microwave, toaster, sink), a dining table, and a balcony.

Free underground heated parking is available on site.

A free continental breakfast with waffle station and hard boiled eggs is available to all guests.

Chili's Grill and Bar serves breakfast, lunch and dinner on site.

Hotel amenities include an indoor cave-style hot pool with waterfalls that is open to the sky--a replica of the Cave and Basin's hot springs, a dry sauna, an exercise room, concierge, dry cleaning, elevator and a guest laundry. Not all rooms are accessed by the elevator as a few are accessed by exterior stairways.

Banff Upper Hot Springs is 10 minutes away by car and the Banff Springs Golf Course is a 7-minute drive from the hotel. Ski shuttles to the area's major ski resorts can be caught in front of Banff Caribou Lodge, about a 2-minute walk from the hotel. (All travel times: Google Maps)

Confirmed with the front desk on July 15, 2016: a few rooms have exterior stair access only, the hotel is 4 storeys
more
The Good
Guests were typically quite pleased with their stay.

Guests liked the location. It was an easy walk or Roam bus ride to town and quiet in the evenings with no downtown activity.

The staff did a good job. Guests found them pleasant, accommodating and helpful.

Guests often enjoyed their rooms. They were usually well cleaned and well maintained. 

Guests often appreciated the free parking along with Roam bus passes that allowed them to leave the car behind and explore the town and surrounding area without having to pay extra for parking.

The free breakfast added value and guests were often pleased with the selection.

Some enjoyed the pub and meals on site at Chili's.

The hotel's Cave and Basin Hotpool — nicknamed The Grotto — was also highly appreciated by the hotel guests who called it exceptional as well as clean. Guests said it provided them with a relaxing and fun experience and was one of the best parts of the hotel.
more
The Bad
There were guests who provided some negative feedback.

Room complaints voiced recently were: rooms were small and cramped with no place for the suitcases, there was a dozen stairs to the bedroom, there was no mini-fridge, and it was hot without air conditioning.

Some guests wished for hot eggs, hot breakfast meat and more fresh fruit at the free breakfast.

The parkade was small. Some found parking limited during their stay and had to park a few blocks away.

The hot pool was not supervised well. Guests complained of too many rowdy children crowding it and many intoxicated guests drinking in the pool during their stay.

Noise from other guests carried into the rooms from the outside decks and courtyard and from adjoining rooms and hallways.

Some thought that the hotel was overpriced for what it provided.
more

Show Sources
Sources
TripAdvisor.com ranked the hotel #12 out of 32 properties in Banff, with an average guest rating of 4 out of 5, from 1893 reviews.

Booking.com guest scores rated the hotel 8.3 out of 10, from 1236 reviews.

Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...
Guest Reviews
8.5
Very Good
#
7 / out of 41
hotels in Banff

Rated 8.5/10 based on 4398 reviews

Ranked #7 out of 41 hotels in Banff

4398
Location
  • Banff Centre (1.3 km)
Map Marker Fox Hotel & Suites
461 Banff Avenue, Banff, AB