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Douglas Fir Resort & Chalets

Douglas Fir Resort & Chalets is a 3 star hotel in Banff, Alberta, Canada 525 Tunnel Mountain Road, Banff, AB, Canada
Estimated Price
$139
CAD
Photo 1 - Douglas Fir Resort & Chalets, 525 Tunnel Mountain Road, Banff, AB, Canada Show All Photos
Family-friendly resort with an indoor pool, two waterslides, a play zone and a games room
Pros 
  • Free Wi-Fi and parking
  • Many guests felt the units were spacious and well-appointed
  • The staff were complimented by many guests
  • Many guests appreciated the on-site amenities like the grocery and liquor stores, waterslides, indoor pool and play zone
Cons 
  • Some guests felt the resort's fixtures and decor were a bit outdated
  • Several guests thought the units were not soundproof and complained of noise

Other Hotels in the Area
Hi Banff Alpine Centre Hostel (0.1 km)
Tunnel Mountain Resort (0.1 km)
Buffalo Mountain Lodge (0.1 km)
Hidden Ridge Resort (0.4 km)
Inns of Banff (0.4 km)
Bumpers Inn (0.5 km)
Spruce Grove Inn (0.6 km)
Banff Voyager Inn (0.7 km)
Rundlestone Lodge (0.7 km)
Banff Caribou Lodge & Spa (0.8 km)
Charlton's Cedar Court (0.9 km)
Banff Inn (0.9 km)

This Hotel is Near...
Banff Centre (1.6 km)
Peyto Lake (90.0 km)

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Editor's Analysis
Updated on Feb 20, 2013
Overview
Douglas Fir Resort and Chalets is about a 2-minute drive from Banff Avenue. The resort offers an indoor pool, a kiddie pool, two waterslides, a games room and a multi-level play zone, which may appeal to those travelling with children. The full kitchen included in every unit may also make it a good choice for those wanting the option of self-catering while staying close to downtown but off of the main drag.

This 100% non-smoking resort offers 130 units comprised of condos, suites and chalets. Standard unit features include one or more LCD TVs, a DVD player, a Plug n' Play panel, individual climate control with air conditioning, an iron and ironing board, a coffeemaker, a hair dryer, a fireplace (either wood, gas or electric), a safe and a full kitchen. Some units have a balcony or a patio. Units sleep from two to ten people with a combination of one or more queen beds, a king bed, bunk beds, a sofabed and/or a double wall bed. Units may be studio style, have one to three bedrooms and/or a loft or second storey. Some chalets have one and a half bathrooms. Some suites have
a jetted tub and up to four bathrooms.

Free Wi-Fi and local call are available in every unit. Up to two dogs are allowed in certain condos for an additional $25 each per night (must be arranged at the time of booking). 

Amenities at this resort include two guest computers in the lobby, an on-site grocery store, an on-site liquor store, guest-operated laundry, an indoor pool, a kiddie pool, two waterslides, two hot tubs, two saunas, a steam room, an indoor multi-level play zone, a fitness centre, communal BBQs and a games room. Free parking and unlimited use of the Town of Banff shuttle bus system is available to all guests.

There are many shops and restaurants located in the downtown area, about 1 km from the resort. Banff Centre is a 5-minute drive away while Banff Gondola and Banff Upper Hot Springs can be reached in 10 minutes by car. Mount Norquay is a 15-minute drive away. The Trans-Canada Highway is a 5-minute drive from the resort and Calgary International Airport (YYC) can be reached in an hour and a half by car. (All distance and travel time estimates: Google Maps)

The Good
The majority of reviews used for this analysis were positive and focused on the units, the staff and the amenities.

Many guests felt the condos, suites and chalets were spacious and well-appointed with a full kitchen, LCD TV(s) and a fireplace. Although there were a few complaints of worn, saggy mattresses, many guests thought the beds were comfortable.

The staff were complimented by many guests for being friendly, accommodating and attentive.

Many guests thought it was convenient having a on-site grocery and liquor store and guest-operated laundry. The indoor pools, waterslides, play zone and games rooms was a big hit with many guests, particularly those travelling with children. Overall, guests felt the combination of on-site amenities with the full kitchen/option of self-catering included in every room made this resort fun and family friendly.

The Bad
Although the majority of reviews used for this analysis were positive, some negative comments focused on the resort's need for updates and issues with noise.

Although many guests felt the units were clean and cozy, some guests thought that the decor and fixtures needed upgrading. Guests complained about dated bedspreads, worn furniture and old windows and door seals resulting in the rooms being drafty and cold.

Several guests felt that the units were not very soundproof and were disturbed by noise from guests in adjacent units.
TripAdvisor.com ranked this hotel #7 out of 32 hotels and rated it 4 out of 5, based on 604 guest reviews.

Booking.com
rated this hotel 8.4 out of 10 based on 121 guest reviews.

Hotels.com
rated this hotel 4.4 out of 5 based on 297 guest reviews.
Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.


Guest Reviews

8.5
Very Good

#3 out of 40
Guest Rating Explained
Rating: 8.5 / 10 Details

No. of guest reviews: 1043
Guest Recommended: Yes
Guest Ranking Explained

Douglas Fir Resort & Chalets is #3 out of 40 hotels in Banff ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Bob from Beiseker, AB CA rated Douglas Fir Resort & Chalets 9 out of 10 on October 16, 2011 Verified Guest Hotel Review
Hotel review by guest is Positive
Leslie from Leduc, AB CA rated Douglas Fir Resort & Chalets 10 out of 10 on September 17, 2011 Verified Guest Hotel Review

"Excellent Hotel, couldn't have asked for anything more"
"The service we had at the Douglas Fir Resort & Chalets Hotels was Excellent. The room we had was a Queen Bed with a Sofa (hide a bed) plus Kitchenette. Spacious, loved the fireplace & full deck for viewing the Beautiful Mountains. Having a very large waterslide, pool & Hot Tub was Excellent. The location was perfect, & loved the idea of being able to show our room card to get on the bus, instead of having to pay Only takes like 3 minutes to get to downtown Banff. There is even a Grocery, Liquor store & coin laundry on site if a person needs. The Housekeeping staff was Awesome as well. We would recommend this Hotel to anyone who would like to have a Very Wonderful Stay (Holiday)"
Hotel review by guest is Positive
Barrie from Didsbury, AB CA rated Douglas Fir Resort & Chalets 6 out of 10 on June 24, 2011 Verified Guest Hotel Review

"things were fine up until power outage."
Hotel review by guest is Negative
Verified Guest from Strathmore, AB CA rated Douglas Fir Resort & Chalets 2 out of 10 on December 30, 2010 Verified Guest Hotel Review

"Little valus for your money, only 1 room (2 if you include bathroom) for $300.00/night and a long drive to town of Banff"
Hotel review by guest is Positive
Cyndie from Calgary, AB CA rated Douglas Fir Resort & Chalets 9 out of 10 on June 27, 2010 Verified Guest Hotel Review

"Great Value!"
"This hotel was much more than I was expecting considering the price. It came with a full kitchen, and there was a pool with a water slide. Also, you got free transportation into the town if you show your room key. (Only a 3 minute bus ride) There was a liquor store and small grocery store right beside which was very handy."
Hotel review by guest is Positive
Verified Guest from Edmonton, AB CA rated Douglas Fir Resort & Chalets 9 out of 10 on June 25, 2010 Verified Guest Hotel Review

"My husband, toddler and I haven't enjoyed a vacation like this since my daughter was born. We were so happy to find a great place with all the amenities. Having a separate suite and tucking in our daughter for the night was fantastic. It allowed some mommy and daddy time, instead of turning out the lights and going to bed at 8:30 with her! One problem, however minor, was no sound proofing in the hallway entrance. We were downstairs and could hear the television program from the folks upsatirs. We could clearly hear the dialogue when we stood in the hallway. Otherwise we raved about it to friends and family! We also enjoyed the small group of elk that were munching on the grass across the parking lot!"
Hotel review by guest is Positive
Betty-jean from Edmonton, AB CA rated Douglas Fir Resort & Chalets 8 out of 10 on May 16, 2010 Verified Guest Hotel Review
Hotel review by guest is Positive
Verified Guest from Edmonton, AB CA rated Douglas Fir Resort & Chalets 10 out of 10 on May 16, 2010 Verified Guest Hotel Review
Show older reviews
Hotel review by guest is Negative
Yolande from Laval, QC CA rated Douglas Fir Resort & Chalets 2 out of 10 on June 27, 2004 Verified Guest Hotel Review

Hotel Address: 525 Tunnel Mountain Road, Banff, AB, Canada

Overview & Amenities


Douglas Fir Resort & Chalets

Amenities
  • High-speed Internet
  • Fitness Room/Gym
  • Parking
  • Swimming pool
  • Pet Friendly
  • Airport shuttle
  • Concierge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Air Conditioned
  • Non-Smoking Rooms
  • Tennis Courts
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • ATM / Cash Machine
  • Refrigerator
  • Cable / Satellite TV
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • DVD Player
  • Laundry service
  • Water Activities
  • Fishing
  • Playground
  • Hiking
  • Photocopier
  • Ticket Service
  • Jacuzzi
  • Steam Bath
  • En suite
  • Private Bathroom
  • Child Pool
  • Pool Indoor
  • Games Available
  • Picnic Area/Tables
  • Vending Machines
  • Family Room
  • Self Laundry
  • Free Parking

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Nearby Cities
Harvie Heights (15.1 km)
Canmore (19.5 km)
Castle Junction (25.1 km)
Dead Mans Flats (27.4 km)
Morley (38.7 km)

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