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Buffalo Mountain Lodge

Buffalo Mountain Lodge is a 4 star hotel in Banff, Alberta, Canada 700 Tunnel Mountain Road, Banff, AB, Canada
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Guest Reviews
Booking Information

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Lodge with wood-burning fireplace in every room, 1 km from Banff Avenue

  • Free Wi-Fi and parking
  • Many guests thought the rooms were comfortable with a cozy, rustic atmosphere
  • The staff were complimented by many guests
  • Many guests liked the location because it was away from the hustle and bustle of downtown yet still only a 2-minute drive from Banff Avenue
  • Some guests thought the rooms could use updated decor and fixtures
  • Some guests complained that it was difficult to find a parking spot

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Editor's Analysis
Updated on Feb 19, 2013
Buffalo Mountain Lodge is located in an area populated by similar types of accommodation, 1 km or a 15-minute walk from Banff Avenue. The hotel offers a wood-burning fireplace in every room and a clawfoot tub, vaulted ceiling and patio/balcony in some. These features may appeal to those wanting lodge-type decor in a quieter area, close to the downtown.  

This 100% non-smoking lodge offers 108 room over two floors. Standard room features include a TV with VCR, a coffeemaker, a hair dryer, an iron and ironing board, individual climate-control, a wood-burning fireplace and either one queen or two double beds. Some rooms have a patio or balcony. Upgraded rooms feature one or two queen beds, a vaulted ceiling, heated bathroom floors and a clawfoot tub and separate shower. Suites feature two double beds or one king bed, a kitchenette and a separate living room area. 

Free Wi-Fi and local calls are available in every room. Up to two pets are allowed in certain rooms for an additional $25 each per night (must be arranged at the time of booking).

Amenities at this lodge include a hot tub, a sauna, a business centre, guest-operated laundry and a basic fitness centre. On-site dining includes Sleeping Buffalo Restaurant and Lounge, open for breakfast, lunch and dinner and Cilantro at Buffalo Mountain Lodge, open in the summer months. Free parking is available to all guests.

There are many shops and restaurants located in the downtown area, about 1 km from the lodge. Banff Centre is a 5-minute drive away while Banff Gondola and Banff Upper Hot Springs can be reached in 10 minutes by car. Mount Norquay is a 15-minute drive away. The Trans-Canada Highway is a 5-minute drive from the lodge and Calgary International Airport (YYC) can be reached in an hour and half by car. (All distance and travel time estimates: Google Maps)

Verified by hotel staff on February 15, 2013: 100% non-smoking, two floors (no elevator), free Wi-Fi, local calls and parking, up to two pets allowed in certain rooms for an additional $25 each per night (must be arranged at the time of booking), amenities include a hot tub, sauna, guest-operated laundry, basic exercise room and business centre, individual climate control in each room, hours of operation for summer 2013 operations of Cilantro at Buffalo Mountain Resort not available when this overview was written.

The Good
The majority of reviews used for this analysis were positive and focused on the rooms, the staff and the location.

Many guests felt the rooms were comfortable and had a cozy, rustic atmosphere. Those who had upgraded rooms enjoyed the vaulted ceiling, large bathroom and clawfoot bath tub. The wood-burning fireplace included in every room was also a highlight for many guests.

The staff were complimented by many guests for being friendly and attentive.

Many guests appreciated the location of the hotel because it was walkable or a short drive to Banff Avenue, but far enough away to provide peace and quiet from the hustle and bustle of downtown. Guests enjoyed being able to easily access shops and restaurants while having their accommodations in a quieter setting.

The Bad
Although many reviews used for this analysis were positive, some negative comments focused on the quality of the rooms and parking.

Although many liked the rooms, some guests were disappointed with the room they stayed in. Certain rooms were felt to be small and outdated with old style TVs and VCRs, stained and worn carpeting, outdated furniture and bathroom fixtures and had cigarette odours. Overall, these guests thought that the room they stayed in was "nothing special". A handful of guests also felt that the room did not match the marketing photos on the hotel's website.

Some guests complained that it was difficult to find a parking spot, especially one close to their room. ranked this hotel #7 out of 21 specialty lodgings and rated it 4 out of 5, based on 312 guest reviews.
rated this hotel 8.3 out of 10 based on 198 guest reviews. rated this hotel 4 out of 5 based on 131 guest reviews.

The author called the hotel on February 15, 2013 to verify some information.

Editor's Analysis by Steph J.
Analyzed by Steph J.
Stephanie lives on Vancouver Island, BC, where she enjoys all things West Coast. She has daydreamed about travelling since childhood and has visited over a dozen countries since, but Canada is always at the top of her list.

Guest Reviews
Very Good
Guest Rating Explained
Rating: 8.0 / 10 Details

No. of guest reviews: 453
Guest Recommended: No
Guest Ranking Explained

Buffalo Mountain Lodge is #14 out of 42 hotels in Banff ranked by the ratings provided by guests.
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Hotel review by guest is Negative
Marcia. from Poulsbo, WA US rated Buffalo Mountain Lodge 6 out of 10 on June 01, 2004 Verified Guest Hotel Review

"I was very unhappy to find that our room was right on the road, a very busy road. But we didn't ask for another room as it was for one night only. We just did not feel comfortable here."


  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Massage / Beauty Centre
  • Bar / Lounge
  • 24 Hour Reception
  • Dry Cleaning
  • Babysitting / Child Services
  • Non-Smoking Rooms
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Security Guard
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Porters
  • Wake-up Service
  • Meeting Rooms
  • Kitchenette
  • Coffee / Tea Maker
  • Microwave
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Cycling
  • Hiking
  • Photocopier
  • Ceremonies
  • Jacuzzi
  • Internet Connection (wireless)
  • Shower
  • En suite
  • Private Bathroom
  • Private Toilet
  • Coffee Shop/Cafeteria
  • Picnic Area/Tables
  • Packed Lunches
  • Luggage Storage
  • Family Room
  • Express Check-In/Check-Out
  • Free Parking

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Very Good

#14 out of 42 hotels in Banff city based on 453 guest reviews

Other hotel options in Banff:
More Frequently Booked
8.3 Very Good
Douglas Fir Resort & Chalets
Higher Rated By Guests
8.1 Very Good
Banff Park Lodge Resort and Conference Centre
Sometimes Less Expensive
7.9 Good

Our best rates are always online! Plus, booking online is quick and easy, 100% safe and secure, and faster than booking by telephone.

Customer Service: 1-800-359-6279 from the USA and Canada (International Callers: Dial Toll Free 00-800-8607138 or +1 210-507-5997 and mention "Promo Code 5072"). Hotel Reservations Center and Customer Service Hours: Open 24 Hours a Day, 7 Days a Week.

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