Good value & popular downtown Banff hotel with indoor pool & hot tub at Banff Park Lodge
- Free parking, free bike and ski storage
- Guests liked being within walking distance of downtown and the Bow River walkway
- Friendly and helpful staff, according to guests
- Many guests enjoyed the river view from their rooms
- Many guests felt that the hotel provided a budget-friendly option in an otherwise expensive hotel market
- Guests found the rooms very clean and comfortable
- Extra charges for Wi-Fi ($5/day) were disappointing to some guests
- No air conditioning (except for River Suite)
- Guests said the rooms were somewhat dated with firm beds
Updated Nov 12, 2014
A few guests complained of noise from neighbouring rooms or from trains passing by in the area.
Verified by a front desk agent on August 8, 2012: there is no air-conditioning in the public areas and hotel rooms (except for the River Suite), the "internet kiosk" is a coin-operated computer, and there is no return airport transportation provided by the hotel.
5 out of 10 | Kal stayed January 04, 2013
"The hotel is old, not much in house amenities. The carpet in this place is spooky - don't take your shoes off."
9 out of 10 | Mehak stayed September 24, 2012
"great location n a clean place to stay.."
"i really like the location. the rooms were clean n well maintained. the staff was friendly. the only thing i would like to recommend is to add microwaves to the rooms. everything else was awesome n had a great time."
7 out of 10 | Carla stayed August 02, 2011
"I was only here overnight but everything was very satisfactory and the staff very helpful."
8 out of 10 | Verified Guest stayed April 09, 2010
"Good Banff accomodation"
"Close to centre, nice views of river, nice and quiet room, helpful reception."
9 out of 10 | Lawrence stayed February 09, 2010
"Inexcusable to have a TV which was unwatchable."
8 out of 10 | Verified Guest stayed November 08, 2009
"Nothing fancy but clean and quiet. However the outside security lighting shines directly into the large windows at night obscuring the view of the river."