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Banff International Hotel

Banff International Hotel is a 3 star hotel in Banff, Alberta, Canada 333 Banff Avenue, Banff, AB, Canada
Estimated Price
$168
CAD
Photo 1 - Banff International Hotel, 333 Banff Avenue, Banff, AB, Canada Show All Photos
Near the heart of downtown Banff with good value, according to guests
Pros 
  • Free Wi-Fi throughout hotel, free heated parking
  • Great location near the heart of downtown Banff, with easy walk to shops and restaurants, according to guests
  • Many guests thought the staff were friendly and helpful
  • Guests reported clean and spacious rooms with comfy beds
  • Many guests liked the mini-fridges, mountain views and furniture
  • Several guests recommended the hotel and thought it offered good value for Banff
Cons 
  • Guests complained of hot rooms, noisy fans and difficulty sleeping in summer due to a lack of air conditioning
  • Outside noise was a disturbance to several guests
  • Wi-Fi was slow and not working according to some guests
  • On-site dining received mixed reviews for food quality and service
  • A few guests thought the hotel was dated

Other Hotels in the Area
Banff Ptarmigan Inn (0.1 km)
Driftwood Inn Banff (0.1 km)
Banff Aspen Lodge (0.2 km)
High Country Inn Banff (0.3 km)
Homestead Inn Banff (0.3 km)
Brewster's Mountain Lodge (0.3 km)
Red Carpet Inn Banff (0.3 km)
King Edward Hotel Banff (0.4 km)
Banff Park Lodge Resort and Conference Centre (0.4 km)
Mount Royal Hotel Banff (0.4 km)
Irwin's Mountain Inn (0.4 km)
Blue Mountain Lodge (0.4 km)

This Hotel is in...
Downtown Banff

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Editor's Analysis
Updated on Nov 28, 2012
Overview
Located near the heart of town, the Banff International Hotel is in the lower to mid-price range for Banff hotels and offers a budget-friendly option to visitors who come to ski, hike and explore the area.

The 100% smoke-free and pet-free hotel has 170 non-air-conditioned guest rooms and suites, all of which include free Wi-Fi, a 37" flat-screen TV, a seating area, a ceiling fan, a coffeemaker, an iron and ironing board and a hair dryer. Most rooms come equipped with a mini-fridge but they can also be obtained without charge from the front desk.

Hotel amenities include free heated parking, a large hot tub, a steam room, a sauna, an exercise room, coin-operated laundry facilities and dry-cleaning services. Computers are available for use in the lobby for a surcharge of $3.00 per 15 minutes. On-site dining is available at Ricky's All Day Grill for breakfast, lunch and dinner, while beverages are served at RG's Lounge. 

The hotel is located about a 5-minute walk from the shops and restaurants of Banff's town centre. The Banff Park Museum is about an 8-minute walk from the hotel, while the Banff Upper Hot Springs is about a 9-minute drive away. The ski shuttle to the area's major ski resorts can be accessed at Banff Ptarmigan Inn, less than a minute's walk away (confirmed with 2012-2013 schedule). (All travel times: Google Maps)

Confirmed by a front desk agent on August 27, 2012: free Wi-Fi is available throughout hotel, only the hotel lobby is air conditioned, mini-fridges can be requested free of charge and computers are available for use in the lobby for a surcharge of $3.00 for 15 minutes.
The Good
By and large, the reviews sourced for this analysis were positive, with guests finding the hotel to be clean and in an excellent location. Couples and families gave this hotel its highest ratings and praised the hotel's location on the main street of Banff, citing easy walking access to the shops and restaurants of the resort town.

The staff were highly praised by many reviewers, who found them to be friendly and helpful.

Many guests enjoyed the rooms and described them as spacious and the beds as comfortable. Many guests spoke favourably about the room amenities such as the mini-fridges, the mountain views and the furniture.

Free underground parking was appreciated by several guest reviewers and some guests thought the hotel offered good value for the price, compared to the other hotels in town.

Many guests said they would return to the hotel if they visit Banff in the future.

The Bad
The most common complaint by guest reviewers concerned the lack of air conditioning in the rooms, which gave rise to some difficulty sleeping at night in the summer months. Guests complained of having to endure noisy fans and hot rooms. 

Noise from outside the hotel was another problem for several guests of the hotel, which is on the town's main street. Cited sources included shoppers, tour buses and late-night revellers.

Several guests complained that the Wi-Fi was slow and some had difficulty getting it to work at all.

The restaurant and lounge received mixed reviews. Although some guests enjoyed the food and service, a few complained about the food or some aspect of the service.

A few guests complained of dirty carpets, plumbing issues with toilets, and dated wallpaper and carpets. 
TripAdvisor.com ranked the hotel #20 out of 33 properties in Banff with an average of 3.5 points out of 5 from 129 reviews.

Booking.com guest ratings averaged 8.5 points out of 10 from 132 guest reviews.

Hotels.com guest rating scores averaged 4.1 out of 5 from 188  reviews.

Confirmed by a front desk agent on August 27, 2012: free Wi-Fi is available throughout the hotel, only the hotel lobby is air conditioned, mini-fridges can be requested free of charge and computers are available for use in the lobby for a surcharge of $3.00 for 15 minutes.
Editor's Analysis by Scott B.
Analyzed by Scott B.
With a keen interest in the flow of information and an eye for communication optimization, Scott is always looking for ways to finish this sentence...


Guest Reviews

7.5
Good

#24 out of 34
Guest Rating Explained
Rating: 7.5 / 10 Details

No. of guest reviews: 595
Guest Recommended: Yes
Guest Ranking Explained

Banff International Hotel is #24 out of 34 hotels in Banff ranked by the ratings provided by guests.
Guest Recommendations and Comments
Hotel review by guest is Positive
Iain from Calgary, AB CA rated Banff International Hotel 8 out of 10 on February 13, 2011 Verified Guest Hotel Review

"Excellent Customer Service from friendly staff."
"Excellent Customer Service from every staff member. Great Jacuzzi. Had a problem with the toilet late in the evening and someone attended to it almost immediately. Great Location."


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Hotel review by guest is Negative
David from Revelstoke Bc V0e2s0 Canada, BC CA rated Banff International Hotel 8 out of 10 on February 06, 2011 Verified Guest Hotel Review

"RM 228 had a constant almost steady shower noise at 5 am .. was going to complain and ask for a refund"

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Hotel review by guest is Positive
Kyle from Barrie, ON CA rated Banff International Hotel 8 out of 10 on November 15, 2010 Verified Guest Hotel Review

"Great price, service & location, decor outdated."
"Good: Price was great, and the location awesome. Room service was prompt and very friendly. All service staff very polite & professional. Very clean bathroom and "safe" feeling underground parking. We saw Elk walking around out front of Hotel on 2 separate occasions. (very cool!) Bad: Glasses provided in the room were dirty, TV was tiny and had a green hue, and the decor was waaay outdated. Had to wait for new room keys as the first set didn't work in the door. Shower leaked onto the floor as soon as the water hit the curtain. NOTE: Hotel was being renovated at time of stay, but was clean & quiet. Outdated decor may not be the case when you stay there."


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Hotel review by guest is Positive
Timothy from Kamloops, BC CA rated Banff International Hotel 8 out of 10 on July 11, 2010 Verified Guest Hotel Review

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Hotel review by guest is Positive
Carlene from Calgary, AB CA rated Banff International Hotel 9 out of 10 on February 19, 2006 Verified Guest Hotel Review

"The parking lot was the only issue as it appears that at some point there were not enough parking spots for the patrons. Very close to downtown..... Great Hotel."

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Hotel review by guest is Positive
Hiromoto from Nagoya Aiti Prf., JP rated Banff International Hotel 8 out of 10 on July 25, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Michael from Humble, TX US rated Banff International Hotel 8 out of 10 on June 07, 2004 Verified Guest Hotel Review

"- The in hotel restaurant food was truly not good - The exercise room was not good"

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Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Banff International Hotel 7 out of 10 on May 24, 2004 Verified Guest Hotel Review

"One comment about my Frustrating at times answer to question number 5. We were in Banff for a wedding. The wedding started at 4pm. The check in time for the hotel is 4pm. We were driving in from Calgary and were hoping to be able to check in about 1 to 1.5 hours early so we wouldnt have to wear our dress clothes in the vehicle on the drive. The staff would not let us check in early. They said that the "entire hotel checked out at once". I find it hard to beleive that in a hotel with over 130 rooms they couldnt have found us one room to use for an earlier check in. Very dissappointed with that."

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Hotel review by guest is Positive
Verified Guest from Calgary, AB CA rated Banff International Hotel 7 out of 10 on January 11, 2004 Verified Guest Hotel Review

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Hotel review by guest is Positive
Robert from Crawley, GB rated Banff International Hotel 8 out of 10 on January 04, 2004 Verified Guest Hotel Review

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Hotel Address: 333 Banff Avenue, Banff, AB, Canada

Overview & Amenities


Banff International Hotel

Amenities
  • Business Center
  • Room Service
  • High-speed Internet
  • Fitness Room/Gym
  • Restaurant
  • Parking
  • Swimming pool
  • Concierge
  • Tour Desk
  • Massage / Beauty Centre
  • Bar / Lounge
  • Elevator / Lift
  • 24 Hour Reception
  • Dry Cleaning
  • Air Conditioned
  • Non-Smoking Rooms
  • Golf Course
  • Banquet Facilities
  • Conference Room(s)
  • Currency Exchange
  • Multilingual Staff
  • Safe-Deposit Box
  • Sauna
  • Refrigerator
  • Cable / Satellite TV
  • In Room Movies
  • Bath / Hot Tub
  • Wake-up Service
  • Meeting Rooms
  • Coffee / Tea Maker
  • Hair Dryer
  • Complimentary Toiletries
  • TV
  • Laundry service
  • Spa bath / Jacuzzi
  • Golf Course (nearby)
  • Lake
  • Computer
  • Photocopier
  • Desk
  • Ticket Service
  • Jacuzzi
  • Steam Bath
  • Internet Connection (wireless)
  • Towels
  • Shower
  • Bathtub/Shower Combination
  • Games Available
  • Highchairs
  • Breakfast in the Room
  • Luggage Storage
  • Vending Machines
  • Self Laundry
  • Free Parking

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Nearby Cities
Harvie Heights (16.6 km)
Castle Junction (19.4 km)
Canmore (19.5 km)
Kananaskis (40.7 km)
Morley (44.2 km)

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