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Downtown Airdrie hotel with basic rooms and well-liked breakfast but many complaints

Pros
  • Free Wi-Fi, free breakfast, free parking
  • Most reviewers were pleased with their clean and comfortable rooms
  • Several lodgers complimented the hotel's location
  • The hotel's staff was a source of many compliments by guests
Cons
  • Some guests experienced noise disturbances
  • A few reviewers mentioned smelling cigarette smoke in their non-smoking rooms
  • Guests complained of partiers who made noise and smoked outside of guests rooms
jump to full editor's analysis (below)
Freebies
Free Wi-Fi
Free Breakfast
Free Parking
Choose dates to check rates & book this hotel
Editor's Analysis
Updated Oct 27, 2014
Overview
Located just west of Highway 2 and 20 km (roughly a 15-minute drive) from Calgary International Airport (YYC), the Best Western Regency Inn Airdrie is geared business and vacation travellers who require a hotel providing easy highway access, situated near the airport.

This non-smoking hotel has 60 air-conditioned guest rooms and suites, each offering satellite TV, free Wi-Fi, a coffeemaker, a mini-fridge, a microwave, a hair dryer, and an iron and ironing board. Standard rooms offer two queen or one king bed, while suites offer a separate living area with a sofabed.

Hotel amenities include a business centre, fitness facilities, a hot tub, and meeting/conference space. Parking is free and pets are permitted for $20 per pet per night. This hotel is wheelchair accessible.

A free continental breakfast is available daily to all guests, while nearby restaurants include A&W (next door), and Paul's Pizza & Steak House which can be found roughly two minutes southwest on foot.

Genesis Place sports complex is a 6-minute drive from the Best Western Regency Inn Airdrie. Nose Creek Valley Museum is roughly 5 minutes south by car, while Roxy Theatre (the local cinema) is a 12-minute walk west. CrossIron Mills Shopping Centre is a 12-minute drive southward. (All distances and travel time estimates: Google Maps)

Verified with a front desk agent on December 7, 2012: Free Wi-Fi, free parking, and pets are permitted for $20 per night per pet.

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The Good
Guest reviews used for this analysis showed a positive response to the hotel's rooms, location, and staff.

Most reviewers were pleased with their accommodations at this hotel. They described their rooms as clean, with comfortable beds and linens, a good selection of pillows, updated decor, and a good internet connection.

The hotel's location was a source of many compliments by lodgers. They mentioned it being close to Calgary Airport, CrossIron Mills Mall, restaurants, and services. It was also described as "easy to get to" and close to highway access.

Several guests praised the hotel's staff. They were characterized as helpful, professional, and efficient. These guests also remarked the staff were very attentive to their needs.
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The Bad
Negative reviews found for this analysis mentioned the hotel's noise transfer, room odour, and breakfast hours.

Some reviewers complained of noise disturbances during their stay. They reported hearing laughing and talking from guests in adjacent rooms, vacuuming by the maids in the hallways in the early morning, plumbing noise through the walls, and noise from the in-room air conditioning units. It was also mentioned by a couple of guests that the air conditioning units were ineffective in cooling their room down.

A few guests mentioned they smelled cigarette odours in their rooms. This hotel is advertised as non-smoking; these reviewers were quite bothered by the odour.

The hours for the complimentary breakfast were a disappointment for a couple of lodgers. One guest found the start time of 6:30am to be too late, while another reviewer felt the end time of 9:30am was too early.
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Show Sources
Sources
TripAdvisor.com guest reviews ranked the hotel #5 out of 5 Airdrie hotels from 32 reviews.

Booking.com guest reviews rated the hotel 7.1 out of 10 from 25 reviews.

Expedia.ca guest reviews rated the hotel 3.6 out of 5 with an 93% recommendation rate from 14 reviews.

Verified with a front desk agent on December 7, 2012: Free Wi-Fi, free parking, and pets are permitted for $20 per night per pet.

Editor's Analysis by Erin H.
Analyzed by Erin H.
Erin loves to travel, and considers it her personal mission to help fellow travellers get the inside scoop, both good and bad, on Canadian Hotels.
Guest Reviews
7.1
Good

Rated 7.1/10 based on 183 reviews

Ranked #5 out of 5 hotels in Airdrie

183
Map Marker Best Western Regency Inn Airdrie
121 Edmonton Trl SE, Airdrie, AB